The Receptionist will manage the reception desk, ensuring polite and efficient service to passengers, handle inquiries, maintain logs, and assist with onboard account management.
ISMIRA Agency actively recruiting for positions Reception for MARELLA CRUISES!
Main focus of position is the efficient operation of the Reception Desk, ensuring that passengers are handled in a polite and friendly manner and that their enquiries and concerns are handled correctly and followed through to completion. Above all, maintaining an upbeat, polite, friendly and outgoing demeanor and providing a consistent level of service style for the product.
- Contract based permanent job
- Free meals and accommodation on board
- Medical insurance provided by employer
- Work with international team members
- Couples are welcome to apply
- Professional growth opportunities
- SHIPS SAILING AROUND THE WORLD
- Maintain an upbeat, polite, friendly and outgoing demeanor while providing a consistent level of service.
- Maintain the reception guest log book with great detail , ensuring that any issues or comments of interest are recorded for future reference.
- Communicates all guest concerns or issues to the relevant department for action and follow up.
- Create AVOs for maintenance problems in guest cabins.
- Issue replacement swipe cards and cabin keys.
- Assist guests with onboard accounts, accepting deposits, payments and issuing refunds of remaining balances at the end of the cruise.
- Register credit cards for guests for account payment.
- Maintain control of their personal account and all funds received.
- Balance with Chief Purser at the end of the cruise.
- Assist passengers with keys for safety deposit boxes, hairdryers, postage stamps, etc., and place charges on respective onboard account.
- Answer telephone calls, internal and external , and assist callers with the information requested.
- Connect outside calls to the desired extension or take messages if the recipient is not available.
- Perform side duties as assigned by Guest Relations Manager or Senior Receptionist.
- Fluent in written and spoken English
- Minimum of 2 years of customer service related experience
- Ability to lead and make decisions.
- Good administrative skills.
- Work with international team members.
- Age starting 18 years old
- Tattoos are allowed (except offensive and facial)
Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪
Last updated: October 12, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Conduct advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Identify and exploit novel, systemic, and chained vulnerabilities; develop proof-of-concept exploits, testing methodologies, and research automation; assess AI attack vectors and open-source dependencies; drive remediation and security improvements; advise engineering teams, contribute to roadmaps, mentor researchers, and share findings with the security community.
Top Skills:
Duo Agent PlatformGitlabGitlab DuoGoPythonRubyRustTypescript
Cloud • Security • Software • Cybersecurity • Automation
Conducts advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Responsibilities include discovering and exploiting systemic vulnerabilities, penetration testing, developing proof-of-concept exploits, researching AI and agentic security threats, building automated research tooling, coordinating remediation, mentoring security professionals, and communicating findings to engineering and security communities.
Top Skills:
Ai FrameworksDevsecopsDuo Agent PlatformGitlabGitlab Duo ChatGoPythonRubyRustTypescript
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Design and coordinate electrical systems for commercial, industrial, laboratory, and technical facilities from concept through construction. Lead Revit/BIM-based design, coordinate external engineering firms and vendors, review documentation, support budgeting and commissioning, and maintain design intent. Provide expertise in power distribution, lighting, low-voltage systems, equipment integration, safety compliance, facility troubleshooting, and energy-efficient building systems.
Top Skills:
AutocadBimBluebeamBuilding Automation Systems (Bas)Electrical EquipmentFire Alarm SystemsHvac ControlsLighting SystemsLow-Voltage SystemsMs ProjectNecNfpaOshaPower Distribution SystemsRevit
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
