Manager of Underwriting

nesto is Canada's leading digital mortgage lending platform, with a dedicated team of qualified mortgage experts supported by advanced technologies. We're on a mission to offer a transparent, positive, and empowering property financing experience, fully simplified for all Canadians. We deliver on this mission by offering Canadians a leading digital mortgage experience and by empowering other mortgage lenders to improve and streamline their mortgage lending operations with the nesto Mortgage Cloud.

At nesto, we're proud of

• Our clients love our positive, empowering, and transparent mortgage financing experience.
• Our 4.5-star Google reviews speak for themselves!
• We won the CLA Lender of the Year award in both 2023 and 2024, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team, makes everything possible!
• Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.

About the team

nesto is looking for an experienced Manager, Mortgage Underwriting to join its growing team. In order to facilitate the fast growth of nesto, we are looking for a highly motivated, organized, fast-moving, mortgage professional with excellent communication, and customer service skills. This person will get to play a key role in our team.

What you'll be doing

• Working closely with lending partners to manage complex lending applications, exceptions and escalations, as well as, resolving issues while maintaining a great working relationship.
• Working closely with the internal Quality Assurance and Compliance team for completion of internal and external audits. 
• Ensuring mortgage applications are completed within a specific time frame.
• Review and analyze mortgage loan applications and supporting documentation, including credit reports, income verification, corporate financial statements, personal asset statements, and appraisal reports; identifying and mitigating any potential risks associated with loan applications.
• Maintain accurate and organized loan files, ensuring all required documentation is present adhering to company policies and lending guidelines.
• Providing best-in-class support to nesto's Mortgage Advisor network and their clients as they progress through the application process.
• Balancing Risk with Mortgage Advisor and customer satisfaction as the #1 priority.

Who we're looking for

• A minimum of 7 years experience as a mortgage underwriter.
• Experience with small business lending and high net worth lending. 
• Strong understanding of mortgage lending principles and regulatory requirements in the Canadian mortgage industry. 
• Excellent problem solving skills.
• Strong English and French communication skills.
• Organized, meticulous, sound thinker, ability to multitask, ability to thrive in a changing environment
• Strong interest in helping transform the mortgage customer journey.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Benefit from nesto's employee mortgage program, offering exclusive access to the best and lowest rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year. Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.
• Access to an annual health and wellness budget.
• Enjoy the flexibility of a hybrid work model.

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.

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