Manager, Strategy and Operations

Job Title: Manager, Strategy and Operations
Location: Toronto / New York / Remote
Experience Required: Minimum 5 years of experience in strategy, consulting, or high-growth operations

About NetNow
NetNow is a fast-growing credit management platform helping suppliers modernize how they onboard, assess, and approve new customers. We eliminate paper credit applications, automate trade references, and deliver better data from banks and bureaus — all in one platform. As we scale, we’re hiring a Manager of Strategy and Operations to lead high-impact projects that drive efficiency, growth, and alignment across teams.

What You’ll Do

• Own strategic projects across go-to-market, product, and internal operations

• Partner with leadership to evaluate priorities and allocate resources

• Identify bottlenecks and implement process improvements

• Build models, dashboards, and KPIs to track performance

• Lead cross-functional initiatives to support company goals

• Contribute to strategic planning and business reviews

What We’re Looking For

• 5+ years in strategy, consulting, operations, or similar roles

• Strong analytical and project management skills

• Ability to structure ambiguous problems and drive clarity

• Excellent communicator and stakeholder manager

• Strong business acumen and comfort with data

Bonus Points If You Have

• Experience in B2B SaaS or fintech

• Experience with SQL, Excel modeling, or BI dashboards

• Prior experience working with product or revenue teams

What You’ll Get

• Strategic visibility and influence across the company

• Close collaboration with the leadership team

• Opportunities for rapid advancement as we grow

• A high-ownership role with room to experiment and iterate