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Webflow

Manager, Solutions Architects (West)

Posted 11 Hours Ago
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In-Office or Remote
3 Locations
Mid level
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In-Office or Remote
3 Locations
Mid level
The Manager, Solutions Architects will lead a team to provide technical guidance and enable customer success through strategic support and best practices for using Webflow effectively.
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At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We’re looking for a Manager, Solutions Architects to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf. 

With your technical expertise and industry knowledge you'll be able to help customers build with best practices in mind ensuring they'll build in a scalable manner and be able to grow in Webflow for years to come.

About the role:
  • Location: Remote-first (United States; BC, Canada). **Must reside in Pacific or Mountain Time Zone. 
  • Full-time 
  • Permanent
  • Exempt
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
    • United States  (all figures cited below are in USD and pertain to workers in the United States)
      • Zone A: $161,500 - $222,500
      • Zone B: $153,000 - $211,500
      • Zone C: $145,5000 - $200,000

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. 

  • Reporting to the Director, Solutions Architects

As a Manager, Solutions Architects, you’ll… 

  • Lead, coach, and develop a team of Solutions Architects who help customers adopt and scale with Webflow through technical partnership and strategic guidance.
  • Drive engagement across the post-sales journey by evolving our implementation guidance, launch motions, and customer enablement processes.
  • Partner cross-functionally with Sales, Customer Success, and Product to identify friction points, advocate for customer needs, and accelerate product adoption.
  • Build scalable systems and repeatable playbooks that increase the team’s effectiveness and ensure consistent delivery of best-in-class technical guidance.
  • Step into high-stakes customer conversations and escalations as needed — not to take over, but to model great execution, provide support, and unblock your team.
  • Cultivate a high-performing team culture centered on feedback, growth, inclusion, and customer obsession.
  • Shape the future of Webflow’s post-sales technical motion by hiring exceptional talent, refining operating models, and championing quality across every touchpoint.
  • Coach Solutions Architects on how to engage effectively in complex pre-sales opportunities — helping them navigate technical discovery, communicate tradeoffs, and deliver strategic guidance with clarity and confidence.
  • Enable your team to lead strategic customer workshops and discovery sessions that accelerate solution validation, reduce risk, and build long-term trust in Webflow’s capabilities.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

You’ll thrive as a Manager, Solutions Architects if you:

  • Have 2+ years experience leading technical post-sales teams (e.g. Solutions Architects, Implementation Engineers, Sales Engineers) in SaaS or platform environments.
  • Bring strong technical fluency in front-end web development, modern web infrastructure, and customer adoption strategies for enterprise-scale platforms.
  • Are passionate about coaching — you invest in your team’s growth, give clear and constructive feedback, and create space for others to thrive.
  • Can confidently flex between strategic leadership, technical architecture discussions, and tactical problem-solving when your team needs support.
  • Communicate clearly and adaptively across a variety of stakeholders — from executive sponsors to IC engineers — to align and accelerate.
  • Know how to focus a team: you drive clarity, set quality bars, and ensure priorities ladder up to broader business outcomes.
  • Lead with humility, self-awareness, and empathy — you value team success over personal credit and you create psychological safety by default.
  • Have hands-on experience (or strong familiarity) with platforms like Webflow, CMS systems, APIs, experimentation tools, or personalization frameworks.
  • Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.
Our Core Behaviors:
  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates
Benefits & wellness
  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
  • Flexible PTO for all locations and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support work and wellness
  • 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice


Top Skills

Ai-Driven Tools
APIs
Cms Systems
Web Development
Webflow

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