Manager of Software Quality Assurance

Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices with advanced software, supported by global satellite and cellular networks. From vehicles to heavy equipment, we deliver the visibility and control businesses need to optimize operations. Trusted by industry leaders like Southwest Airlines, DHL, and SLB (Schlumberger), Geoforce is the go-to partner for smarter asset management. Learn more at www.geoforce.com. 

As a rapidly growing company committed to technology innovation and delivering high value services to its clients, Geoforce is constantly looking for high integrity, well-rounded professionals who thrive on challenges, are fascinated by technology, exhibit passion and pride, and don't mind rolling up their sleeves to get a job done. 

We are looking for a Manager of Software Quality Assurance who will lead and nurture the Geoforce QA team and support them through a broader Software Engineering organizational transformation.

You will ensure that:

• Lead & Mentor: The QA team is staffed with collaborative, talented and hardworking QA engineers who come from diverse backgrounds. You will lead and mentor engineers who are responsible for our SaaS platform.

• Set the Vision: Establish and champion the quality vision across the organization, influencing engineering practices and standards.

• Drive the Strategy: Spearhead the evolution of our test automation strategy, standardizing tools and pioneering the user of AI/ML to increase efficiency and coverage.

• Lead by Example: Provide hands-on technical leadership through test plan documentation, code coverage visibility across unit and functional tests setting a high bar for quality excellence.

• Collaborate for Impact: Partner with product management, development and SRE leaders to build cohesive, quality-first culture and drive strategic initiatives from concept to delivery.

• Own the Metrics: Define and evangelize key quality and performance metrics (KPIs), including DORA metrics, defect escape rates to continuously improve development lifecycle.

• Expand the Scope: QA team needs to involved not just functional tests of the application but expand it to Vulnerabilities, load testing, performance testing, DR testing.

• Evolve processes and tools to help organization with publishing and utilizing metrics across the SDLC.

• Create and maintain a Quality roadmap to delivery incremental value every quarter.

• 5+ years of direct people management experience in Quality engineering with at least 3 years leading in a multi-tenant SaaS environment with distributed architecture and Mobile App testing.

• Proven success in developing and retaining outstanding quality engineering talent.

• Demonstrated expertise in designing and leading the development of modern test automation frameworks for comprehensive UI and API testing.

• A track record of leveraging deep QA industry knowledge to drive innovative process improvements and foster culture of continuous quality enhancement.

• How to define, prioritize, track and manage manual and automated test cases.

• How to identify needed organizational transformations and guide people through them.

• Proven success in hiring, developing, and retaining outstanding talent.

• How best to apply test automation technology within an organization that is evolving ad hoc practices into more mature practices.

• Ability to define a load and performance test plan, with published metrics for API’s and UI.

• Test case management tools such as X-ray and Zephyr.

• Test case automation frameworks such as Selenium, Gherkin, Postman, Playwright Mobile testing tools such as Browserstack

• Continuous integration and continuous deployment.

• Experience in managing Jira process flows, Jira administration, Jira best practices.

• Bachelor’s degree in computer science or related field, or four extra years of work experience.

• At least 5+ years of experience in software quality assurance.

• At least two years of experience managing or leading a team of 3+ QA engineers.

• At least five years working within a Scrum SDLC, ideally at two or more companies.

• At least two years each of performing manual testing and automated testing.

• (Nice to have) At least one year doing testing in an organization that does continuous deployment.