Manager, QA

$110000 - $140000
Application Deadline: 7/15/2025
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
JOB DESCRIPTION
We are in search of the world's most creative and experienced technology leaders. We embrace entrepreneurs as well as those who come from more established organizations. As a key member of the product development leadership team, you will lead the quality assurance and technical strategy for our enterprise products. Partnering with R&D management, product management and other organizations, you will interact with strategic customers designing innovative solutions that meet their business needs.
You will lead multiple teams of software quality engineers, influence many others and provide leadership on design and architecture, strategy, and technology approaches. We expect you to be an accomplished QA engineer, have strong hands on technical experience and deep knowledge in one or more areas of distributed systems and enterprise web delivery platforms. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will be adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.
If you love technology, leadership, being on the frontline of technical innovation, and are looking for a creative, fun and friendly workplace where you get to work on software that will transform the insurance industry, we would love to get in touch with you.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:

• Must be willing to work East Coast hours
• Interact with internal customers to gather insights and translate technical concepts

• Bring high energy, effectiveness at managing relationships (up, down, across), and ability to roll-up their sleeves to get the job done

• Provide team oversight during the full software development life cycle, from conception, design, implementation and testing to documentation, delivery and maintenance

• Provide time estimates, technical recommendations, and proposed test solutions based on technical and business requirements

• Oversee and direct the development of new test frameworks and applications to ensure the implementation of manual and automated test solutions

• Mitigate risk and escalate to technology leadership as appropriate

• Develop and increase team performance and collaboration across organization

• Design, implement, and document procedures for process control, process improvement, testing and CI/CD

• Establish and implement metrics to monitor system effectiveness and enable making sound product quality decisions

• Create testing and automation strategies and approaches in alignment with overall organizational goals

• Work collaboratively with development and the QA team to identify test cases and suites best suited for automation Have an ability to influence across boundaries and at all levels of the organization

• Think strategically to help drive features and services for short and long-term growth

• Create a fun, fast paced, motivating and rewarding environment for their teams and the organization

• Attract, build and retain a highly engaged and capable quality assurance teams that can deliver on our technology and business strategies

Knowledge, Skills and Abilities:

• Have proven track record in leading the architecture, design, development and operations of enterprise scale testing frameworks, processes, methodologies for diverse environments, solutions, and products

• Excellent analytical, research, documentation, project planning and implementation skills

• Ability to adapt and willingness to learn new technologies and techniques

• Proficiency in QA methodologies, software testing principles, concepts, verification/ validation techniques, and test management

• Working knowledge of API, UI automation and load testing tools

• Experience using various bug tracking tools such as Rally, and test management tools such as qTest

• Experience working in a CI/CD environment preferably with a modern build release tool

• An unwavering passion for managing the dynamics of a fast-paced environment

• Experience with the Scaled Agile Framework (SAFe)

• Experience with Test Driven Development

• Hunger to learn new concepts, new technologies, and be exposed to/adopt new ideas

• Skills to communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering effort

• Are self-motivated and excellent problems-solvers

• Are driven to improve, personally and professionally

• Mentor and inspire others to raise the bar for everyone around them

• Love to collaborate with their peers, designing pragmatic solutions

• Effectively lead and manage change within their area of responsibility as well as across the business

• Have a cooperative, collaborative, open and flexible mindset

Qualifications:

• BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development

• Have an intense passion for technology and solutions design

• Have 3-5 years professional experience as a quality assurance manager in an agile environment including working with enterprise customers on large scale projects or have 3-5 years professional experience as a Senior/Lead Quality Engineer in an agile environment.

Additional Requirements and Details:

• Travel required up to 10% of the time.

• Located and working from an office location.

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements required to operate a computer.

• Specific vision abilities required by this job include close vision (working on a computer, etc.).

• Frequent sitting and/or standing.

THE VERTAFORE STORY
Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.
The Vertafore Way
Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings .
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.