Manager Project and Reporting

The Canada Segment Actuarial Shared Service Centre (ASSC) team is responsible for providing timely and accurate liability modeling services and analytics to Individual Insurance, Affinity and Group Benefits. These services include the execution, assembly, and initial analysis of all reserves, sensitivities, and capital calculations, as well as the maintenance of associated valuation models and procedures.

The Manager Projects and Reporting will be instrumental in driving the implementation of Manulife’s strategic initiatives and special projects within ASSC. As a key member of a dynamic team, the incumbent will be responsible for delivering quarterly reporting and supporting audits for Canada segment. You will also have oversight of SOX controls, ensuring its effectiveness and continuous improvement across the business units. This role offers a unique opportunity to gain in-depth knowledge of product concepts, controls, and audit processes while collaborating with various lines of business in a supportive and growth-oriented environment.

Position Responsibilities:

• Support quarterly and annual financial reporting/disclosures of actuarial reserves.

• Prepare SOX reporting, memos and ad hoc reporting requests.

• Develop and manage business unit Audits, both Internal and External audit engagements (including SOX, LICAT).

• Lead the execution of strategic initiatives and special projects by assessing their impact on ASSC processes, preparing detailed specifications, communicating requirements, and collaborating with various stakeholders.

• Deliver advisory services to the ASSC by providing insights and recommendations on best practices and effective control measures.

• Support the Reporting Steward with the coordination of quarterly change management cycle.

• Participate in various meetings related to change management, production cycle, projects and audit.

• Provide project management support in planning, scoping and delivery of initiatives.

• Maintain strong business relationships with internal business and functional support areas.

• Identify opportunities and leading or overseeing initiatives to improve processes.

• Actively engage in prioritizing and advocating for enhancements to Technical Control Framework.

• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work.

Required Qualifications:

• Post-secondary education in Math/Computer Science, Actuarial Science, Business Administration or related field with 4+ years of relevant experience in progressive finance roles.

Preferred Qualifications:

• Knowledge of IFRS 17 financial reporting requirements.

• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.

• Strong project management skills.

• Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.

• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

• Excellent written and oral communication skills, capable of communicating with senior management and external partners.

• Knowledge of fundamental accounting concepts would be an asset.

When you join our team:

• As part of our global team, we’ll support you in shaping the future you want to see.

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.   

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.