Manager, Digital Analytics & Insights

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

As a Digital Analytics & Insights Manager, you will manage an established team of digital data analysts. From analysis, your team will uncover insights that will feed teams across the marketing department. Your work will help teams understand marketing funnel performance, campaign performance, digital engagement results, among others. Insights will feed team priorities, customer journey research and strategy for all of marketing.

Reporting to the Director – Customer Experience Research, your main responsibilities will be:

• Coach, lead and engage your team in creating rich insights through data analysis of digital marketing initiatives.

• Collaborate with marketing leaders to translate business requirements from data collection into insights.

• Support the team to deepen their curiosity by suggesting innovative avenues of analysis in order to improve the marketing digital experience.

• Be the spokesperson for marketing performance with senior leaders through multiple forums.

• Ensure the support and management of data requests across the team.

• Act as a mentor and be at the forefront of digital data analysis.

• Plan roadmaps annually and help your team focus on activities with maximum impact.

• Manage team budget

• Actively participate in Marketing roadmap discussions by ensuring that data is at the heart of the decision.

Ideal candidate:

• 7 years of experience in digital data analysis and insights

• Minimum 5 years of experience in team management in a large organization

• 5 years of presentation experience in front of senior management/ executive audience

• Familiarity with BigQuery/Customer Journey Analytics/Adobe Analytics

• Inclusive leadership and ability to make decisions quickly

• Expert facilitator and pragmatic in their approach

• Excellent communicator with ability to influence and find consensus

• Excellent at making connections and identifying what is important

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.