MacOS Specialist

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our Security Remediation team is growing  and looking for a MacOS Specialist to join a very talented team. Our team's role is to ensure a strong security posture of our endpoints and virtual environments, proactively reduce and eliminate risks and support a strong cybersecurity culture and governance for Intact. You will have the opportunity to work with specialized and dedicated colleagues to shape the future of our company with a strong knowledge, attention to detail, structure and innovative mindset, leveraging current and emerging technologies. You will also be called upon to offer support and guidance to our other IT teams.

We are looking for a highly qualified and experienced MacOS Specialist to join our IT Security Remediation team. The ideal candidate will have expertise in JAMF product management and administration, a solid experience in configuring security policies and application deployment, as well as optimizing desktop security practices, troubleshooting and posture.

What you'll do here: 

• JAMF Administration: Participate in the management and administration of the JAMF management platform

• Deployment and configuration: Package and deploy applications. Configure and deploy compliant policies to workstations. Automation of deployment processes.

• Evaluate workstations for compliance and safety.  Plan, design and implement workstation-related projects

• Performance optimization: Optimize the performance of the JAMF system, as well as workstations to ensure an optimal and secure user experience.

• Security: Ensure the security of the JAMF infrastructure. Deploy and maintain workstation security standards according to industry best practices or company security standards.

• Documentation: Create and maintain detailed documentation of the JAMF environment and workstations

• Training and mentoring: Train and mentor junior members of the IT team on best practices and technologies.

• Collaboration: Work closely with development, network and security teams to ensure the integration and harmonization of workstations in the IT ecosystem.

• Technical support: May be called upon to provide advanced technical support and resolve complex issues related to the MacOS environment, including Level 3 incidents.

What you bring to the table:

• Minimum of 7 years of experience in a similar role as a systems specialist or administrator

• Mastery of JAMF, Active Directory, AppStore. Excellent knowledge of MacOS operating systems. Knowledge of scripting (e.g. PowerShell, etc.).

• Assets : Knowledg.nment etc. Knowledge of Windows and iOS is an asset.

• Certifications: JAMF 300 certification required.

• Ability to analyze and solve complex problems effectively and efficiently.

• Excellent communication skills, ability to explain and popularize technical concepts.

• Ability to work in a team and collaborate with different departments.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid  ​

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.