Leader, Enterprise Data Management

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse, and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to Director, Enterprise Analytics as Leader, Enterprise Data Management, designing and developing solutions for reports and dashboards in various tools to help business in drawing insights from data. You must have exposure to a breadth of technology understanding across data modelling techniques, operational reporting, analytics, and data engineering systems. You will work closely with data analyst, data engineering and UX to deliver products that offers data insights via high quality visuals.

• Perform exploratory data analysis and data pre-processing to arrive at patterns and trends.
• Partner with data analyst, data engineer and / or business teams such as Finance, Supply Chain, Purchasing, Software, Services, Sales etc. to understand business requirements.
• Owns design, data models, development, and support to data visualization dashboard pulling data from data warehouse (Snowflake / Oracle data warehouse) or other sources.
• Share options for high quality visuals for the requirements of new / enhancement of operational reports / dashboards.
• Educates and trains users in Google Looker, Power BI to grow self-serve capabilities.  
• Maintain peer relationships across IT including data engineering and enterprise integration team to support effective implementations.
• Support the data needs from a range of stakeholders in a matrixed organizational environment.
• Ability to lead proof of concepts of new tools
• Reverse Engineer existing Data Products to understand commonly asked questions and design futuristic infrastructure and data models

What Does Ciena Expect of You?

• Business first – you have mix of Business knowledge along with technology to produce insights and impactful data products
• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• A customer first mentality – what’s important to the customer is also important to you.
• Agility – you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.

• Communication expertise – you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.
• Relationship builder – with a proven ability to influence, you’re able to quickly develop trusted connections and get work done through others.
• Technical leadership – with an expert level background in Analytics Technology, you’re able to grasp the technology stack and provider solutions across the team and organization

The Must Haves:

• 10 years + of experience with implementing visualization / reporting tools such as Google Looker, Power BI & other leading Analytics Tools.
• 10+ years of experience with databases including RDMS and Cloud Datawarehouse tools. Snowflake and Oracle experience preferred
• 5+ years of experience interacting directly with Business users and solving problems
• 5+ years of experience architecting Analytics solutions, including review of technology, creating solutions, mentoring team members
• Strong expertise with writing SQL and good understanding of data warehouse concepts is a must.
• Comfortable in presenting to highest level of organizations.
• Demonstrated knowledge of analyzing data, understanding data granularity, data modelling techniques is a must.
• Expert in visualization techniques and be able to present multiple options to business users.
• Prior experience with Project Management techniques like JIRA, Confluence etc.
• Demonstrated customer focus - evaluates decisions through the eyes of the customer.
• Comfortable in communicating with both Technical as well as Business users.

Assets:

• Strong business analytics background like Sales, Finance, Service etc. preferred
• Experience with other Analytics tools like Tableau, ThoughtSpot, Business Objects preferred.
• Agile mindset and good understanding of MVP / iterative development is desired.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.