Lead IT System Engineer, Endpoint Solutions

Company Description

Privia Health elevates the patient-provider relationship by delivering tools, talent, and technology built to transform healthcare. Our proven, physician-focused platform is designed to reduce unnecessary costs, achieve better outcomes, and improve patient health and provider well-being.

Job Description

We are seeking a highly skilled and experienced Lead IT System Engineer specializing in Endpoint Solutions to lead our team in managing and securing over 8,000 endpoints across diverse network environments and with a heavy concentration of Google Workspace. This critical role requires deep expertise in antivirus monitoring and administration, RMM management, patch and vulnerability management, and CIS benchmarking. The ideal candidate will be a hands-on leader, capable of both strategic planning and tactical execution, ensuring the security, stability, scalability, and performance of our endpoint infrastructure.

Responsibilities:

• Lead and mentor a team of endpoint engineers, fostering a collaborative and high-performing environment.

• Develop and implement strategies for endpoint management, security, and compliance in collaboration with our cybersecurity team.

• Oversee the administration and maintenance of enterprise-class endpoint management tools, including RMM platforms, antivirus solutions, patch management systems, and vulnerability scanners.

• Ensure the effective configuration, monitoring, and administration of antivirus solutions, proactively identifying and mitigating threats.

• Manage the entire patch and vulnerability management lifecycle, from assessment and prioritization to deployment and remediation.

• Implement and enforce CIS benchmarks to harden endpoint security and ensure compliance.

• Develop and maintain comprehensive documentation related to endpoint management processes, configurations, policies, and best practices.

• Collaborate with other IT teams to ensure seamless integration of endpoint solutions with other systems and services.

• Stay up-to-date with the latest endpoint security threats, vulnerabilities, and technologies.

• Proactively identify and resolve endpoint-related issues, minimizing downtime and maximizing user productivity.

• Manage vendor relationships and negotiate contracts for endpoint solutions.

• Develop and report on key performance indicators (KPIs) related to endpoint management and security.

• Participate in incident response activities related to endpoint security incidents.

• Ensure that endpoint management is compliant with existing policies.

Qualifications

• Bachelor's degree or equivalent professional experience in Computer Science, Information Technology, or related field preferred.

• 8+ years of experience in IT system engineering, with a focus on endpoint management and security.

• Deep expertise in antivirus monitoring and administration, including experience with enterprise-grade solutions.

• Proven experience with effective utilization of RMM (Remote Monitoring and Management) platforms. 

• Strong understanding of patch and vulnerability management processes and tools.

• Solid knowledge of CIS benchmarks and their implementation.

• Experience leading and mentoring a team of technical professionals.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience managing large-scale endpoint deployments (8,000+ endpoints preferred).

• Experience managing Google Workspace endpoints preferred.

• Relevant certifications (e.g., CompTIA Security+, CISSP) are a plus.

The salary range for this role is $104,000.00 - $130,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.