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Ferring Pharmaceuticals

Key Account Manager - Microbiome

Reposted 5 Days Ago
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In-Office
North York, ON
Senior level
In-Office
North York, ON
Senior level
The Key Account Manager will drive sales and clinical adoption of Rebyota in targeted accounts, focusing on infectious diseases and collaborating with healthcare professionals to improve patient care. Responsibilities include account management, achieving sales goals, and strategic engagement with stakeholders.
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Job Description:

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.

Our Commercial teams collaborate as trusted partners with patient groups, clinicians, policy makers and the scientific community to identify and develop new opportunities to help patients. Customer centric, we offer an empowering, entrepreneurial culture – and a place to thrive and grow.

Ferring+You

At Ferring, we are driven to innovate and improve lives. With the launch of Rebyota, the first and only FDA and Health Canada approved product for the prevention of recurrent Clostridioides difficile infection (rCDI), we are transforming the standard of care. This is your opportunity to join a fast-moving, cross-functional team and lead the commercial uptake of a category-defining product.

As a Rebyota Key Account Manager (KAM), you will be at the forefront of driving Rebyota sales uptake and clinical adoption in targeted Ontario accounts. Your focus will be on infectious disease (ID) prescribers, pharmacists, nurses, administrators, and hospital leadership. You will play a pivotal role in shifting clinical behavior away from repeated antibiotic use toward a proactive, preventative approach in rCDI management. You will be responsible for overseeing the east of Toronto, going Northern ON, West Toronto, going into SW Ontario.

Your day at Ferring

Account Management & Execution

  • Identify, target, and manage high-potential ID-focused accounts (hospital, outpatient ID and GI clinics).

  • Ensure Rebyota is embedded as standard of care in targeted accounts through strategic engagement of prescribers and decision-makers. Drive activity in territory eg – OLA, round tables etc.

  • Drive operational readiness at sites (e.g., site-of-care setup, administration pathways).

  • Map and engage key influencers and stakeholders (ID physicians, pharmacists, nurses, referring physicians, administrators, P&T committee members).

  • Collaborate closely with cross-functional teams (Medical Science Liaisons, Market Access, Marketing, Patient Services, Logistics) to support successful therapy adoption and delivery to patients.

  • Leverage account planning tools to track progress, remove access barriers, and accelerate uptake.

Sales & Clinical Promotion

  • Achieve territory sales goals in line with national strategy and objectives. 

  • Deliver compelling, evidence-based messages tailored to each stakeholder’s priorities and mindset.

  • Educate healthcare professionals on rCDI burden, microbiome science, and Rebyota’s role in preventing recurrence.

  • Shift prescribing behavior from reactive antibiotic use to proactive microbiome restoration.

  • Leverage post-NOC momentum to overcome awareness and inertia barriers, ensuring pull-through from interest to prescribing.

Business & Market Acumen

  • Analyze territory dynamics, referral networks, and patient flows to optimize impact.

  • Understand reimbursement landscape and coverage pathways, adapting approach as needed.

  • Track activities and insights using CRM tools and contribute to brand team feedback loops.

  • Attend key conferences, and internal planning sessions to stay aligned and informed.

Behind our innovation…There’s you

  • Bachelor’s degree required; MBA or advanced healthcare/business degree an asset.

  • Minimum 6+ years pharmaceutical/medical device / healthcare sales experience.

  • 3+ years of hospital-based sales experience is an asset

  • Experience in Infectious Diseases (ID) or Gastroenterology (GI) strongly preferred.

  • Prior experience in Ontario.

  • Demonstrated ability to launch innovative therapies, preferably in new therapeutic categories.

  • Skilled in navigating complex healthcare environments, including formulary pathways and clinical protocols.

  • Track record of account-based selling, strategic planning, and cross-functional collaboration.

  • Self-starter with strong analytical, problem-solving, perseverant, and presentation skills.

People come first at Ferring

  • Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love.

  • Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role. Subject to a minimum period of employment at Ferring.

  • Parental leave for both birthing and non-birthing parents.

  • Extended support on family building journey. 

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

Behind our purpose… There’s you

If our mission and your vision are aligned, please apply!

We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status.

Note to agencies: this search is being managed by Ferring’s Talent Acquisition team. Kindly do not send us spontaneous profiles.  

Location:Ferring Canada

Top Skills

Crm Tools

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