IT Projects Specialist

We are looking for an IT Projects Specialist to join our IT team out of one of our hub locations (Burnaby, Calgary, or Toronto). All hub-based Clions are expected to be in the office minimum twice per week on one of our Anchor Days.

Who you are:

You are focused on driving the best possible experience for our Clio talent: helping them identify the right tools, negotiating the best deals, and ensuring implementations are smooth as they can be. By lending your technical knowledge earlier in the platform selection process, and through providing ongoing project implementation support, you will make sure Clions get the tools they need, as well as find ways for them to spend more time helping our customers.

The IT Projects team’s mission is to distinguish and implement the best-in-class SaaS tooling so people at Clio are empowered to support our overall company goal: to transform the legal experience for all. Our work holds a meaningful and lasting impact across the organization, while shaping the experience and velocity of all Clions. 

• Delivering world-class IT procurement support to #TeamClio around the globe.

• Identifying and vetting the best enterprise software solutions.

• Driving technical best practices by advocating for IT throughout the procurement process.

• Collaborating with organization management and department leaders to assess short-term and long-term SaaS needs.

• Working with SaaS platform stakeholders to understand requirements for prospective SaaS platforms, highlighting risks, and ensuring compliance with established policies and industry best practices.

• Negotiating pricing and commercial terms for six-figure software contracts.

• Maintaining accurate inventory of SaaS contracts through asset management tools.

• Creating and maintaining documentation to standardize processes within the IT Team.

• 2 - 4 years of working with vendor management in an enterprise environment.

• Familiarity with SaaS authentication & provisioning protocols.

• Demonstrated experience managing and negotiating recurring SaaS contracts.

• Proficiency in managing SaaS platform implementations.

• Experience working in environments with 2500+ endpoints.

• Clear communication skills, both written and verbal.

• Solid problem-solving and organizational skills.

• Experience redlining MSAs, terms, etc.

• Experience negotiating sales deals.

• Managed major SaaS platform transitions, migrations, and implementations.

• Experience managing SaaS tools like Slack, Zoom, Confluence, Microsoft Office, Adobe, 1Password, Salesforce, GSuite, Github, Asana.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers