IT Director, Canada and US Enterprise Accounts

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeWe are looking for a visionary and hands-on digital and technology Director to lead the digital transformation and technology strategy for Canada and US Enterprise Accounts . This role requires strong leadership, strategic thinking, and the ability to bridge the gap between technology and business, ensuring that all digital initiatives directly support and drive business outcomes and achieve strategic goals. The ideal candidate will be a catalyst for innovation, operational excellence, and cross-functional collaboration as well as to act as a trusted advisor.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

The IT Director will lead digital and technology operations, strategy, and initiatives for Canada and US Enterprise Accounts. This individual will oversee the implementation of technology solutions, support infrastructure, and ensure compliance with global IT standards and policies. Additionally, the digital and tech Director will build strategic relationships with Global IT partners to ensure effective and agile execution of Business Strategy.

Key Responsibilities

• Define and execute the regional digital and tech strategy in alignment with global objectives and local business needs.
• Act as a strategic business partner to regional leadership and functional heads (Finance, HR, Supply Chain and Order Operations, Legal, Quality & Regulatory, etc.).
• Oversee the deployment and localization of global platforms (ERP, CRM, BI, Cloud, Cybersecurity) for Canada and US Enterprise Accounts  in collaboration with Global IT.
• Ensure compliance with local regulations, data privacy laws, and industry standards.
• Manage and optimize OPEX and CAPEX budgets, driving cost efficiency and value creation.
• Build and lead high-performing, geographically distributed IT teams with a focus on agility and innovation.
• Oversee IT governance, cybersecurity frameworks, risk management, and business continuity planning in collaboration with Global IT groups.
• Drive pre & post-merger integrations, carve-outs, and digital transformation programs, ensuring regional specifics are covered in the global merger strategy.
• Foster strong vendor partnerships and negotiate service-level agreements (SLAs) in cooperation with Global IT.
• Promote a culture of continuous improvement, automation, and data-driven decision-making, ensuring stakeholders trust your judgment, decisions, and recommendations.

Qualifications

Must Have – Required

• Bachelor's degree in computer science, Information Systems, Engineering, or related field.
• 15+ years of progressive IT experience, with at least 8 years in regional or global leadership roles.
• Proven track record in multinational environments, preferably in healthcare, manufacturing, or technology sectors.
• Expertise in SAP ECC, SAP (S/4HANA), Salesforce, Microsoft 365, Power BI, ServiceNow, and cloud platforms (AWS, Azure).
• Familiarity with cybersecurity tools (CrowdStrike, Palo Alto, SIEM), ITSM platforms, and automation technologies (Automation Anywhere, UiPath).
• Strong understanding of Canadian regulatory frameworks, tax systems, and compliance requirements.

Nice to have

• Master’s or MBA preferred.
• Knowledge of Variable commissions process to support Commercial Strategy
• Exceptional leadership, communication, stakeholder management, and change management skills.
• Fluency in English and French.
• Ability to travel across the different operations in Canada and the US, we have presence in Ontario, Quebec and British Columbia.
• Leadership: Ability to inspire and motivate teams, fostering a collaborative and innovative work environment.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Problem-solving: Strong analytical and critical thinking skills, with the ability to identify issues and develop effective solutions.
• Adaptability: Flexibility to navigate and lead through change, managing uncertainty and ambiguity.
• Interpersonal Skills: Ability to build and maintain strong relationships with internal and external stakeholders.
• Conflict Resolution: Skilled in managing and resolving conflicts, ensuring a positive and productive work environment.
• Time Management: Effective organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Cultural Awareness: Understanding and appreciation of cultural differences in Canada, promoting inclusivity and diversity.
• Strategic Relationship Building: Proven ability to build and nurture strategic relationships with business leaders, stakeholders, and cross-functional teams, and Global IT Teams to act as a trusted advisor, fostering strategic partnerships that drive innovation, efficiency, and business value.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here