IT Analyst

Build the Future with Us

Are you driven by analyzing business needs and implementing technology solutions? Would you like to contribute to the purpose of a company that strives to help its clients feel confident and secure about their future?

As an IT Analyst, you will play a key role in supporting business partners, analyzing their needs, and delivering and evolving technology solutions for corporate sectors. You will also contribute to compliance activities, IT asset monitoring, and the execution of initiatives under your responsibility.

You will collaborate with business partners and IT teams to clarify needs, assess impacts, document requirements, and ensure that delivered solutions meet expectations.

This position is an excellent opportunity to showcase your skills and fully leverage your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

As an IT Analyst, you will be at the core of our mission. Your main responsibilities will include:

• Support business partners in clarifying, prioritizing, and validating their needs, facilitate analysis workshops, and document processes, business rules, and functional requirements;
• Assess the business, functional, operational, and technological impacts of proposed changes, and translate needs into clear requirements for design and delivery teams;
• Develop analyses, recommendations, and solution options to support decision-making;
• Collaborate with project managers, designers, architects, and other contributors in delivering initiatives;
• Define and coordinate functional validation activities and user acceptance testing, support users throughout testing, and follow up on defects and corrective actions;
• Maintain clear, structured, and up-to-date functional documentation;
• Coordinate the follow-up of commitments, action plans, audits, and compliance requirements related to your files, and contribute to the monitoring of IT recovery plans, business continuity exercises, and resulting actions;
• Support the evolution of IT assets, including risks, obsolescence, controls, and roadmaps, and prepare the follow-ups, analyses, and indicators required to report on progress and issues;

We are looking for someone who:

• Is recognized for their autonomy, rigor, organizational skills, and proactive approach, developed through significant experience in IT analysis or business analysis;
• Stands out through excellent analytical, synthesis, writing, and communication skills, as well as experience in requirements analysis, documentation, and functional validation;
• Demonstrates a strong ability to coordinate multiple initiatives simultaneously and influence stakeholders without direct authority, while contributing to initiatives related to IT processes, risk management, and compliance requirements;
• Has a solid understanding of IT processes and business environments, supported by education in information technology, administration, business analysis, or a related field;
• Has knowledge of the insurance and financial services industry, which is considered an asset;
• Has experience related to IT asset management, IT disaster recovery plans, obsolescence management, or portfolio management, which is considered an asset;
• Has knowledge of Excel, Power BI, or similar tools to produce analyses and monitoring reports, which is considered an asset;
• Has an advanced level of French and an intermediate level of English, as the individual will communicate with unilingual English-speaking partners across Canada through emails and phone calls on a weekly basis;

• A work environment where learning and development blend with a collective pursuit of excellence;
• Artificial intelligence is available to everyone, increasing personal efficiency and supporting organizational growth;
• A healthy, safe, equitable, and inclusive work environment where potential can flourish and develop freely;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

• Flexible group insurance plans;
• Competitive retirement savings plan;
• Employee share purchase plan;
• Vacation program and wellness/personal development days;
• Telemedicine;
• Employee and Family Assistance Program;
• Ergonomic furniture program;
• Performance bonus;
• Discounts on iA products;
• And much more!

Join us where your talent truly matters!

At iA, we believe in potential and value diverse experiences. If this role inspires you, take a chance and apply. Your place may be with us, and we would love to get to know you!

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.