Intern - Associate Software Quality Engineer

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
If you want to make work, work better, we want you. To learn more, check out our Early Career Page !
Role Overview
As an Associate Software Quality Engineer Intern, you will partner with a dynamic engineering team to bolster software quality through rigorous testing and innovative process improvements. This role involves creating and executing comprehensive test plans and ensuring software reliability and efficiency. Additionally, you will work closely with developers and product managers, to refine testing practices and elevate product standards. This internship offers you a hands-on opportunity to apply your academic knowledge to real-world projects, gain meaningful experience, and contribute to developing reliable and effective systems.
The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment.
Job Description
What you will do:

• Test and verify code prior to shipment into production.
• Develop with a wide variety of automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
• Work within a software development team to develop, test, deploy and report on product performance, quality, security, and stability.
• Test web interfaces using XHTML, CSS, and JavaScript.

Qualifications
Required Qualifications:

• Current enrollment in a full-time Bachelor's Degree program in Computer Science or a related discipline at an accredited university
• Must be a student for the full duration of the internship and returning to college for at least one semester following completion of the internship i.e. graduating in 2027
• Must be available to start on 9th March 2026
• Commit to the full-time 6 months internship duration
• Proficiency across multiple programming languages: OOP languages, Web languages, Scripting, or Database (e.g., in C++, Java, Perl, PHP, xHTML, CSS, JavaScript, or Python)
• Knowledge of, or experience with, automated testing frameworks: Java, Junit, Selenium, TestNG, etc.
• Approach complex software challenges with critical thinking and innovative solutions
• Strong communication skills and experience working in diverse cross-functional teams

Preferred Qualifications:

• Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact
• Understanding of foundational AI concepts including basic prompt engineering
• Experience with the agile methodology for software development teams
• Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues
• Previous quality or software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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