Inside Sales Representative - International

As an Inside Sales Rep at Unifiller, you will support our International Business and Customer Accounts by identifying new sales opportunities and increasing sales productivity. Your role is vital in maintaining customer relationships, qualifying leads, and supporting the sales process to drive growth across food processing, bakery, and industry markets globally. Fluency in Spanish is a preferred qualification to effectively communicate with our international customer base.

What You’ll Do:

• Support the Business Development Manager (BDM) and Territory Manager (TM) with prospecting, lead generation, and sales-related activities focused on international markets.

• Maintain and update the Customer Relationship Management (CRM) system (Salesforce), ensuring accurate and current data.

• Prioritize, organize, and respond to activities related to developing sales opportunities with international customers.

• Qualify opportunities through cold calling, territory penetration, data mining, and booking meetings.

• Collect all necessary customer information to complete spec sheets and generate accurate quotes.

• Provide technical product recommendations based on customer needs and industry standards.

• Assist with entering service tickets on behalf of BDM/TM to support customer service and follow-up.

• Demonstrate and explain product functionalities to potential buyers, supporting product education.

• Support customers by troubleshooting basic operational issues before escalating to technical support.

• Stay informed on food processing machinery, automation, and industry trends to provide relevant solutions.

• Follow established sales processes, protocols, and procedures to ensure consistency and compliance.

• Perform other duties as assigned by the VP of Sales and BDM to support organizational goals.

Team:

• You will join Unifiller’s Sales team, working closely with Business Development, Territory Managers, Technical Support, and Sales Coordination. Your contributions will help expand our international customer base, improve sales efficiency, and support our growth in global markets.

Basic Qualifications:

• Experience working in a sales team environment, supporting sales or marketing activities.

• 1-2 years of experience in inside sales, telemarketing, or direct sales support.

• A diploma in Business with a focus on Sales, Marketing, or a related field.

• Experience with CRM systems, ideally Salesforce.

• Strong customer service orientation and experience in telemarketing or inside sales.

• Ability to work in a fast-paced, multi-tasking environment.

• Aptitude for understanding and supporting technical equipment and machinery.

• Excellent written and oral communication skills in English; fluency in Spanish is a strong plus.

• Proficiency in MS Office (Word, Outlook, Excel, Teams) and willingness to learn additional software.

Preferred Qualifications:

• Fluency in Spanish to support our international customer base.

• Industry knowledge in food processing, bakery, or pharmaceutical sectors is a plus.

• Additional language skills are an asset.

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Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".