Head of Operations

About Uride Technologies Inc.

At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in 25 cities across the country, Uride is Canada’s fastest-growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.

About the role

By 2030, Uride will bring essential mobility – and beyond – to 1,000 cities, 10 million riders, and 100 million rides per year. To get there, we must build one of the fastest-scaling operational machines in the world.

As Head of Operations, you’ll be the architect of that machine. You’ll turn vision into repeatable execution, scaling launches from one city a month to one a day, while defending and growing our existing markets. You’ll lead the operational engine that powers international expansion, new verticals, and ultimately a multi-service super-app for underserved communities.

Your Mission (First 12–24 Months)

• Grow + Defend: 2–3x GMV in existing markets
• Derisk Growth: Validate at least one $100M/year opportunity – new market, vertical, or both
• Build the Machine: Create and enforce city/country launch playbooks that improve speed, cost, and success rates with every iteration
• Win Internationally: Launch 20+ German cities – if not more – with Canada-level unit economics and growth curves
• Operationalize the BHAG: Translate company vision into concrete annual and quarterly operating plans – with clear KPIs, ownership, budgets, and a cadence of accountability to ensure delivery
• Align Tech + Ops: Partner with product and engineering to deliver tools, systems, and automation that directly accelerate market growth and efficiency

What you Bring

• Global launcher: Personally launched multiple cities (and ideally countries) in a high-growth marketplace or mobility business
• Playbook architect: Creates and refines repeatable and scalable processes, systems, and checklists that make every launch faster, more efficient, and more successful
• Proven scaler: Grown operations across multiple cities (and ideally countries) to $100M+ in revenue
• Relentless executor: In the details, uncompromising on accountability
• Expansion strategist: Adapts proven playbooks to new geographies, navigating regulation and outpacing competitors
• High EQ, low ego: Leads from the front, can do the work of their team
• Data-driven leader: Relentlessly applies data to uncover opportunities, challenge assumptions, and set clear priorities – driving decisive actions that accelerate growth, improve efficiency, and raise performance