Supervises front-of-house restaurant operations while assisting the General Manager. Leads, coaches, and develops team members; supports training, performance management, food safety, brand standards, scheduling, and guest experience. The role requires strong organization, communication, teamwork, leadership, and the ability to maintain composure in a fast-paced environment while promoting a positive and safe workplace culture.
OverviewFront of House (FOH) Supervisor
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
ResponsibilitiesWhy Is BP A Great Place To Work?- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Leadership Training Programs, and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
- Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
- Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
- Maintains a positive composure and thrives in a fast-paced environment
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
MinMaxBoston Pizza International, Inc. Laval, Québec, CAN Office
3030 boul Le Carrefour, Bureau 802, Laval, Canada, H7T 2P5
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Assists the General Manager with daily restaurant operations, supervises and coaches Front of House team members, supports training and performance development, and promotes excellent guest experiences. Ensures adherence to hospitality standards, food safety requirements, and workplace culture expectations while helping the team achieve operational goals in a fast-paced environment.
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