Review and refine French (Canada) customer service content to improve accuracy. Conduct quality reviews and provide detailed feedback on machine-translated materials.
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining French (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: French (Canada)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $34.04
Requirements
- Native proficiency in French (Canada) and strong English skills.
- Experience in linguistic quality review, MT evaluation, or localization quality assurance.
- Strong familiarity with linguistic QA frameworks and error classification.
- Excellent attention to detail and a quality-focused, analytical mindset.
- Ability to work independently and provide clear, actionable quality feedback.
Similar Jobs
Big Data • Cloud • Software • Database
The Senior Product Manager will oversee the strategy and execution of MongoDB's replication and storage engines ensuring system reliability and performance for critical workloads.
Top Skills:
DatabasesDistributed SystemsMongoDB
Cloud • Greentech • Social Impact • Software • Consulting
The Associate Project Manager leads implementation projects, manages schedules and costs, coordinates teams, ensures quality, and reports project status to clients, focusing on delivering software solutions.
Top Skills:
AsanaMS OfficeMs ProjectWorkfront
Productivity • Software • App development • Automation
Lead customer engagements to address open-source license compliance issues, particularly AGPL, collaborating with Sales and technical teams for remediation.
Top Skills:
Salesforce
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
