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Tetrix Inc

Forward Deployed Engineer

Posted 2 Days Ago
Hybrid
Montréal, QC, CAN
Mid level
Hybrid
Montréal, QC, CAN
Mid level
As a Forward Deployed Engineer, you'll collaborate directly with customers, architect custom solutions, troubleshoot issues, and enhance product development based on user feedback, ensuring optimal customer experience.
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✨ Overview

Tetrix is a fast-growing startup on a mission to empower institutional investors to confidently invest in alternative markets (think Bloomberg, but for private markets). Our AI-native product transforms messy, unstructured private market data into real-time insights, combining automated document retrieval, AI-powered data extraction, and on-demand portfolio analytics - all in one seamless platform. We are growing quickly to becoming a category-defining product, and are working with some of the world's leading capital allocators. This is a unique opportunity to join a talented and driven team that wants to build next-generation infrastructure in financial markets, and is backed by stellar investors that include Innovation Endeavors, Eric Schmidt’s VC firm, and angels from BlackRock, CPPIB, SoftBank, Lending Club, and Plaid.

🤷🏽️ Who we are

We are a small but mighty startup with deep industry background and expertise in both financial markets and modern technologies. We’ve worked hard to build a culture of trust, high ownership, and curiosity—where everyone feels empowered to contribute, challenge ideas, and grow together. We are led by our two co-founders, Olivier (CEO) & Naunidh (CTO), who met on the first day of school whilst pursuing their MBAs at Stanford and co-founded Tetrix in the Summer of 23.

🤞🏽 Who you are

  • You’re proactive and hands-on – someone who takes initiative, figures things out, and keeps things moving.

  • You learn and adapt quickly – someone who approaches problems with creativity and energy, and is resourceful, adaptable and excited by tough challenges.

  • You’re customer-oriented – you love working side-by-side with customers. You will be the first line of defense for any customer issues that arise, whether they are bugs or more meaty customer requests. You will also be working on improving customer workflows and owning the overall customer experience from an engineering perspective.

  • You’re collaborative – someone who values transparency, good communication, and knows that the best outcomes come from working well with others.

  • You’re experienced and thoughtful – we are looking for folks with 4+ years of work experience as a forward deployed / customer engineer, ideally in fast-paced or entrepreneurial environments.

💻 What you’ll do

  • You’ll build and deploy – You’ll embed directly with our customers to understand their toughest challenges with private market data, then rapidly architect, customize, and ship solutions.

  • You’ll brainstorm – We’re not looking for someone to just take tickets—we want you in the room with both our internal team and customers, shaping product direction, internal tooling and new capabilities based on real-world usage and feedback.

  • You’ll work closely with clients – You’ll act as their trusted technical partner: gathering deep requirements, designing and implementing custom workflows, troubleshooting in production, soliciting feedback, and ensuring they extract maximum value from the platform (this is hands-on engineering combined with strong relationship building).

  • You’ll champion best practices and guide others – You’ll help our customers (and our growing team) adopt secure, robust, scalable, and auditable AI systems while feeding critical field insights back into our core product, raising the bar for reliability and precision in institutional-grade private market intelligence.

🙌🏾 Why join us

  • You’ll have real impact - We are at an inflection point - your work will directly shape our product, team, and company trajectory.

  • You’ll be supported - We’re committed to helping you do your best work and grow both professionally and personally.

  • You’ll be rewarded - Competitive salary, meaningful equity, and benefits including unlimited vacation, healthcare, and retirement plans.

  • You’ll grow fast - We move quickly, think deeply, and believe in learning through doing. You’ll be surrounded by smart, driven, kind people.

  • You’ll have fun - Shipping is inherently fun, winning is even more fun, and when all else fails, we have plenty of fun in and out of the office.

🫶🏽 One more thing

If this role sounds exciting but you’re second-guessing whether you’re “qualified” enough—please apply. Great talent doesn’t always fit neatly into a checklist, and we know that underrepresented folks often underestimate their fit. We care more about the ideas you bring, your ability to learn, and your enthusiasm for the work than about whether your resume matches every bullet point. The company we’re building will shape how financial systems work for years to come. That’s why we’re committed to building a team with diverse voices, perspectives, and lived experiences. Diversity isn’t a nice-to-have—it’s a must-have. And we’d love to have you be part of that.

Top Skills

AI
Customer Experience
Data Extraction
Workflow Engineering

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