Engineering Support Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

We are seeking a highly  motivated and detail-oriented Engineering Support Specialist to join our dynamic team. In this role you will deliver expert  product and application support, resolve complex technical issues, and support internal and external stakeholders  throughout the pre and post sales process with  in-depth  knowledge  and  guidance  on  our  low  voltage  products  for Smart  Power  and  Smart  Buildings  Canada specializing in the Rail segment. 
The work model for the role is: hybrid
This role is contributing to the ELSB/ELSP Technical Sales Support team

Requirements:

• Provide timely engineering guidance to Project Managers and Operations to ensure deliverables meet customer and project standards.

• Deliver expert technical advice and troubleshooting support for customer inquiries and application needs including the Rail segment.

• Participate in technical meetings, sales calls, and product presentations to aid business development and customer success.

• Liaise between sales and factory teams to ensure accurate communication and resolution of technical issues to ensure seamless project execution.

• Assess complex customer requirements and recommend suitable technical solutions and configurations, with consideration for Rail‑specific standards and constraints.

Qualifications:

• Bachelor’s degree in electrical engineering, or technical certifications relevant to the electrical industry.

• Minimum 8+ years of relevant experience in a similar role.

• Strong ability to read and interpret single-line diagrams

• Knowledge of AutoCAD, EPLAN, Salesforce, SAP, & CRM Platforms and product configurators (an asset).

• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms.

• Demonstrate a high level of initiative, and the ability to manage multiple project deadlines simultaneously with collaborative, solution-focused and detail-oriented approach.

• Fluency in both English and French, both written and spoken. French is required. English is also required to communicate with customers outside Quebec on a regular basis.

Why ABB ?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress. 

#ABBCareers 

#RunwithABB 

#LI-Hybrid 

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.