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Coinbase

Engineering Manager - Site Reliability Engineer

Posted Yesterday
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Remote
Hiring Remotely in India
Expert/Leader
Remote
Hiring Remotely in India
Expert/Leader
The Engineering Manager will promote reliability culture, enhance systems, hire top talent, manage incidents, and collaborate across teams at Coinbase.
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Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.

Reliability team is a vital part of Infrastructure(Platform) org responsible for paving the path for system’s reliability and scalability. We manage multiple company wide projects like Scalability/Load  testing, Configuration management system, Canary based safe release capability to ensure company wide system’s reliability and less customer impact, Embedded SRE function to embed with product team to improve systems reliability features. The team is also responsible for the mission critical incident management function to help mitigate and resolve high severity incidents to minimize the customer impact. 

As an Engineer Manager you will promote reliability culture across Coinbase. You will be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis. You will be responsible for hiring and retaining top talent. Build trust and relationships with cross functional teams to make embedded SRE programs successful.

What you’ll be doing (ie. job duties)

  • We would like to add an Engineer Manager to help promote reliability  culture across Coinbase. You would be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems. 
  • Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis. 
  • You will be responsible for hiring and retaining top talent. 
  • Build trust and relationships with cross functional teams to make embedded SRE programs successful. 
  • Collaborate with engineers, product managers, and leadership to understand testing pain points and develop strategy with detailed roadmap.  Generate alignment with stakeholders across the company.
  • Actively listen to customer feedback and iterate to improve solutions.
  • Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. 
  • Take ownership of the team's processes and services, ensuring SLA adherence.
  • Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.
  • Coach your direct reports to have a positive impact on the organization and support their career growth.

What we look for in you (ie. job requirements): 

  • At least 10+ years of software engineering/SRE experience with 2+ years of management experience as a people manager.
  • Knowledge in SRE, Devops , Incident management and reliability tooling like Canary, load testing etc.
  • Public cloud and general infrastructure like Kubernetes, Load Balancer, Auto-Scaling, basic networking, observability tools like Datadog and troubleshooting knowledge. 
  • Strong communication skills and ability to explain technical concepts clearly and simply
  • Strong interpersonal skills working with Engineers from junior to principal levels
  • Demonstrated critical thinking under pressure
  • A willingness to dive into understanding, debugging, and improving any layer of the stack

Nice to haves:

  • Prior experience designing and building reliable systems capable of handling high throughput and low latency
  • Prior experience with high severity incident management process and onCall support.
  • Experience with observability and monitoring systems such as Kibana, Datadog, etc.
  • Familiarity with working in rapid growth environments
  • Experience with AWS, GCP, Azure, or other cloud environment
  • Experience designing and building reliable systems
  • Experience working in a highly regulated environment
  • Experience writing company-facing blog posts and training materials

REQ ID - GPEM06IN

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    


Top Skills

Auto-Scaling
AWS
Azure
Datadog
DevOps
GCP
Kubernetes
Load Balancer
Observability Tools
Sre

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