Engineer, Wireless Network

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

• Responsible for the implementation, testing, and operation of Cogeco's core network; ensuring liaison with internal and external teams.

• Lead technical activities and coordinate with internal partners, external partners, and vendors to support Cogeco’s product roadmap.

• Act as a Subject Matter Expert (SME) to quickly resolve service outages and complex customer issues, coordinating with partners as required.

• Responsible for developing high-quality network monitoring through real-time data collection and analysis; including defining Key Performance Indicators (KPIs), creating dashboards, and generating reports to effectively track network performance and ensure reliable fault detection.

• Participate in research for new mobile network solutions, as necessary.

• Define, implement, and enforce change management policies, as well as the creation and revision of MOPs (Method of Procedure).

• Define best practices for disaster recovery. Participate in periodic network audits and planned failover tests to identify gaps in systems and processes necessary to maintain network health.

• Ensure solutions adhere to defined standards (3GPP, GSMA, etc.) and best practices, and/or assist in the development of these standards and practices.

• Collaborate with the Product team and other partners to define a product roadmap for Cogeco's mobile service.

• Ensure Cogeco leverages the latest roaming technologies from both a network and IT perspective.

• Ability to work in a fast-paced environment under pressure with strict deadlines, both as an individual contributor and a team player.

• Participate in knowledge transfer, documentation, and information sharing while staying up to date on new technologies and technical fields.

• 5+ years of experience with a 3G/LTE/5G mobile operator.

• Experience with a new or recent mobile operator is an asset.

• Experience with EPC/4G and 5G Core nodes and signaling flows.

• Experience in data analysis using BigQuery / Looker and BQML is an asset.

• University degree in Electrical/Telecommunications Engineering, Computer Science, or similar, or equivalent experience.

• Excellent knowledge of 5G / IMS / LTE wireless technology.

• Detailed knowledge of SS7, Sigtran, and 4G/5G protocols.

• Understanding of SIM card profiles, mobile devices, and "Carrier Bundles."

• Understanding of enterprise data warehouses and the ability to write and execute queries in GCP BigQuery / Looker.

• Ability to troubleshoot, investigate, and resolve network issues.

• General working knowledge of Cloud Native environments, with technologies such as AWS/GCP/Oracle Cloud Infrastructure, OpenStack, VMWare, KVM, or EKS.

• General understanding of TCP/IP networking and familiarity with TCP, UDP, SCTP, GTP, RADIUS, Mobile IP, SIP, and Diameter protocols.

• Proficiency in English and French, both spoken and written. The candidate must be bilingual to communicate verbally and in writing with US and international vendors.

• Autonomous and well-organized.

• Strong team spirit and interpersonal skills.

• Good knowledge of the Canadian wireless market.

• Flexibility: Yes, we believe that what you do is important, both at work and at home.

• Fun: We laugh a lot; it makes every day more enjoyable.

• Discounted Services: We provide incredible services to our customers, and you will benefit from them at home because you deserve it.

• Attractive Compensation: Let’s be honest, everyone likes a good salary. We offer attractive compensation programs, accompanied by a great work culture.

• Benefits: We’ve got you covered.

• Career Growth: Join us and we will provide the tools necessary to reach your career goals!

• Technology: Passionate about tech? Great, so are we. Here, you will manage, influence, play, create, fix, and shape the industry.

#LI-Hybrid

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]