End-to-end testing manager, Transformation Program

Job Description:

• The client is seeking an end-to-end testing manager capable of governing the complete testing strategy for a transformation program, not a test case executor or a single-tool specialist.
  
• This is a leadership role: defining and governing the strategy, planning validation phases, coordinating dependencies between teams and suppliers, and producing progress and risk indicators for management. The recurring keywords (complete strategy, govern, coordinate, end-to-end, multi-system, multiple phases) indicate an expectation of seniority and decision-making autonomy rather than a production-oriented approach.
  
• The Salesforce and FNA environment and cross-functional integrations place this role within a CRM and distribution ecosystem: the candidate must understand these challenges without being a developer of these platforms.
  
• The multi-team, multi-supplier environment places the ability to coordinate and influence business and IT stakeholders at the heart of the profile.
  

Responsibilities:

A client in the Quebec financial sector is undertaking a major transformation of its distribution ecosystem and CRM. The mandate aims to manage the end-to-end validation of the program: defining the testing strategy, planning validation phases, and coordinating testing across multiple systems, teams, and vendors.

• Define and govern the complete program testing strategy.
  
• Plan validation activities across multiple delivery phases.
  
• Coordinate dependencies between teams, vendors, and technology domains.
  
• Define the requirements for test environments and data.
  
• Implement a sustainable regression testing approach and recommend automation opportunities.
  
• Prepare and coordinate acceptance testing and production deployments.
  
• Produce progress and risk indicators for management.
  

Desired profile:

• 10+ years in quality assurance and test strategy, experience as test manager for a complex transformation program, integrated multi-system testing and Salesforce environments
  
• Experience in financial services or insurance is an asset.
  

Required:

• 10+ years in Quality Assurance and Test Strategy
  
• Experience as End-to-End Test Lead for a Complex Transformation Program
  
• Multi-System Integrated Testing
  

Desired:

• Experience in Salesforce Environments
  
• Understanding of Data, Integration, and Test Environment Issues
  
• Multi-Team Coordination and Influencing with Business and IT Stakeholders
  

Asset:

• Experience in Financial Services or Insurance
  
• Recommendation of Automation Opportunities Testing