Employee Research Associate

Company:Mercer

Description:

We are seeking a talented individual to join our Employee Research team at Mercer. This role will be based in Canada and is remote.

As an Employee Research Consultant, you will support clients in the design, execution, analysis, and results interpretation of various employee listening projects including engagement and total rewards surveys, interviews, and focus groups. In this role, you will either support senior consultants or take the lead in creating survey content, conducting survey data analyses, and creating "the data-based story" that draws on insights from the data/research findings. You will be responsible for translating employee research and experience insights into strategic recommendations that drive organizational performance and long‑term talent goals, as well as assisting in client management and sales.

We will count on you to:

• Partner with clients in either English or French, including written deliverables, meeting facilitation and client presentations
• Be a lead client advisor and/or delivery team member regarding survey content positioning in the organization, and practical business use of the survey's results
• Develop expert knowledge in conducting surveys from start to finish, advising (and presenting to) senior managers on the practical use of survey processes, and data for organizational improvement
• Leverage insights from data to create and deliver actionable results
• Pull in and interpret data and other components to assess and determine the direction of a project, reviewing project workflow and implications of scope with project managers and project sponsors
• Support the delivery team in the execution of employee research/experience solutions designed to help ensure optimum employee experience and drive needed change
• Work with the client project manager and delivery team to ensure the project is delivered according to scope and on time
• Contribute to Mercer’s thought leadership in research and/or client work

What you need to have: 

• Fully bilingual (English/French) capabilities
• Undergraduate degree or higher
• 2 or more years of related experience (employee research/employee experience/engagement or other transferrable skills in human resources/talent development, client management)
• Strong Excel and PowerPoint skills
• Excellent analytical skills
• Excellent communication skills including writing and presentation skills
• Strong attention to detail
• Proven client/customer experience, creative problem-solving abilities and proven business acumen
• Ability to manage multiple projects simultaneously

• Comfortable with business development responsibilities

What makes you stand out?

• Master’s degree or higher in Industrial/Organizational Psychology (or related field of study)
• Comfortable speaking in public and making presentations to executives
• Strong data analytics background

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.