Employee Relations Manager

• This position is located at our offices at 1250 René-Lévesque Blvd. W., 18th floor, Montréal, Québec.

• We can also consider applications for candidates in Houston, TX or Radnor, PA.

• This is a hybrid position.

Recruiter:

• Manon Bélanger/[email protected]/514-241-9029

Summary Job Description: As part of our Employee Relations CoE team for US and CAN, the Manager, Employee Relations and Investigations is a key team member with a passion for coaching and advising on employee relations issues, including investigations, cases and policy questions, and building innovative new programs to create and maintain a respectful employment experience for our associates and leaders.  This Manager has extensive experience in conducting internal investigations and must possess strong analytical, organizational and written and oral communications skills, executive presence, exceptional project management abilities, and a deep understanding of legal, regulatory and ethical standards.  The Manager is an effective interviewer, active listener, and a strong communicator, and also has demonstrated the ability to apply innovative-fact finding techniques.

Key Responsibilities

• Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination, accommodation, and retaliation and prepare all required documentation.  

• Working under minimal supervision, maintain a complex and highly sensitive caseload, including investigations from Air Liquide’s anonymous whistle-blower hotline (Ethicall), with experience in conducting investigations in a unionized environment and a depth of best practices and discretion.

• Present investigation findings to HRBPs and Leaders and recommend appropriate actions based on investigation results.

• Execute post-investigation activities, including after-care, preparing detailed written reports summarizing allegations, findings, conclusions and recommendations.  

• Provide effective service, support, consultation, and resolution of complex ER inquiries and issues, involving employees of all levels, through informed application of Air Liquide policies programs, procedures, and state/federal/provincial laws. guidance on HR policies and procedures and ensure compliance with all applicable laws and internal standards.

• Facilitates tracking of all investigation metrics. Use analytics and AI tools to monitor trends to identify “hot” spot areas and training opportunities for HRBPs and leaders.

• Develops, updates as needed and executes effective training tools, and supports or conducts training for HRBP and leaders in the employee relations area.

• Maintains strong working knowledge of US and Canadian labor and employment laws, best practices, and current trends and developments in the field.

#LI-DNI

Required Qualifications:

• Bachelor's degree in Labor/Industrial Relations, Human Resources, Business, Political Science, Economics, or Juris Doctor.

• ​8-10 years of hands-on employee relations, human resources and workplace investigations experience

• Strong knowledge of employment laws and regulations

• Solid communication skills, both verbal and written

Preferred Qualifications:

• Negotiation, Impacting, Influencing and Conflict Management Skills

• Business & Finance savvy

• Ability to relate to and communicate with all levels of leadership, executive management, hourly employees and Union representatives, and influence these stakeholders

• Facilitation/Coaching/Consulting skills

• Must be a strategic, solutions-oriented thinker who thrives in a team-oriented, matrix  environment across multiple geographies

• Strong project management skills, ability to work independently and pro-actively manage time and work.

• Experience working in both Union and Non-Union environments preferred.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.