Summary
The Domain Architect, Data Management, is a technical partner within Workiva’s Data Management Practice. This role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to deliver long-term value.
The Domain Architect engages directly with customers and partners, working closely with cross-functional teams to design and deliver scalable data management solutions. By combining technical and business acumen with a focus on customer outcomes, the Architect fosters strong relationships and helps organizations realize measurable value from Workiva’s platform.
What You'll Do
Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutions.
Engage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementation
Analyze customer needs and recommend optimal use of Workiva's Data Management Suite to achieve accurate, efficient, and scalable solutions
Work closely with consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress
Review and establish data integration workflows between various customer systems and the Workiva platform
Review and develop data queries and reporting solutions that meet customer analytical and reporting requirements, including mentoring internal and external stakeholders on leading practices
Support knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.
Review and create documentation for deployed customer and partner solutions, configurations, and best practices
Support customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health
Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate the value realized by customers and partners
Accurately document new and existing data management features and functionalities for internal and external reference
Stay educated on the Workiva product roadmap to provide effective support and guidance to customers
What You'll Need
Minimum Qualifications
Bachelor’s Degree in a technical field of study such as Computer Science, Computer Engineering, Information Technology, or similar
3 years of experience in customer-facing roles such as Customer Success, Solution Architecture, or Consulting
Bilingual in Portuguese (Native/Executive level)
Must be available to work during core business hours in the Eastern Time (ET) zone
Preferred Qualifications
Candidates must be able to work standard business hours in the Eastern Time Zone (ET)
Experience integrating or managing Software-as-a-Service applications and enterprise systems, especially in the fields of Accounting & Finance, Audit, Risk & Compliance, or Sustainability
Expertise in various data structures and schemas from regulated industries (e.g., finance, audit, compliance, sustainability, etc.) with the ability to translate complex regulatory data requirements into intuitive, software-driven workflows
Prior experience with integration technologies such as Informatica, Microsoft SSIS, Boomi, Mulesoft, Workato, or similar solutions.
Knowledge of API design philosophy/patterns, communication protocols (SOAP, REST, JSON, XML), and encoding
Strong understanding of Data Engineering, Data Warehousing, and ETL techniques
Ability to create, review, and troubleshoot queries using SQL.
Experience with Python
Passionate about customer success and driving long-term customer value
Highly data-driven and detail-oriented
Excellent verbal and written communication skills, including presentation skills
Self-starter with the ability to manage time and prioritize demands.
Strong problem-solving skills with technical diagnostic ability
General computer technology skills (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides)
Ability to build credibility and relationships with both business stakeholders and technical leaders at various levels
Ability to influence at all levels and in various departments
Travel Requirements and Working Conditions
15% Travel for internal meetings
Reliable internet access for any period of time working remotely and not in a Workiva office
How You’ll Be Rewarded
✅ Salary range in the US: $111,000.00 - $178,000.00✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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