Director of Product Management, Payments

Position:  Director of Product Management, Payments

About Us
Euna Solutions is a leading public sector SaaS provider focused on delivering innovative solutions that empower public servants to thrive in an ever-evolving digital landscape. Our dynamic team values creativity, collaboration, and the ability to think outside the box. Join us and play a critical role in shaping how we communicate our brand and products to the world.

About The Role

As Director of Product Management, Payments, you’ll lead the strategy and execution of Euna Payments, our enterprise-level, multi-channel platform purpose-built for governments and utilities. You’ll drive innovation across cashiering, kiosks, online payments, revenue management, and integrations—ensuring security, accessibility, and seamless user experiences.

What You’ll Do

• Define and own the product vision and roadmap for Euna Payments, aligning with market needs and regulatory requirements in the public sector.
• Lead cross-functional teams—design, engineering, UX, compliance—to deliver integrated payments solutions such as Cashiering, Kiosk, Online Payments, PayLink, and PayCenter.
• Prioritize features that enable multichannel revenue collection, centralized reporting, and reconciliation through our Revenue Management system.
• Ensure the product adheres to PCI Level-1, SOC 2 Type 1 & 2, and other top-tier security/compliance standards.
• Partner with customer success and sales to support onboarding of enterprise clients—like NYC Department of Finance and Las Vegas Valley Water District—and integrate customer feedback into the roadmap.
• Monitor usage, adoption, and satisfaction to continually drive improvements that increase on-time payments, reduce support volume, and deliver measurable cost savings.
• Act as the product evangelist, representing Euna Payments both internally and at industry events, conferences, and customer forums.

What You’ll Need (Must-Haves)

• 7+ years in product management leadership, ideally in B2B fintech, SaaS, or payments.
• Demonstrated success managing enterprise-grade payment platforms or financial software.
• Strong understanding of compliance and security frameworks (PCI, SOC, etc.).
• Experience with cashiering systems, online checkout, kiosks, digital wallets, and revenue management tools.
• Skilled at translating stakeholder needs (CFOs, IT leaders, agency staff) into clear product strategies.
• Analytical mindset, using data-driven insights to inform priorities and measure outcomes.
• Exceptional communication skills—capable of conveying complex concepts to technical and non-technical audiences alike.

Preferred (Nice-to-Haves)

• Background in SaaS for government or utilities.
• Deep experience with PCI Level-1 compliance and SOC 2 audits.
• Passion for public-sector modernization and digital equity.

Location

This position will be hybrid with 3 days/week in our Oakville, Ontario office. (Tuesday, Wednesday and Thursday)

What It's Like to Work at Euna Solutions 
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. 

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Euna Employees enjoy 2 extra days off in the summer to extend long weekends! Extra days to decompress and spend time doing the things you love.

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible workday  
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  

About Euna Solutions  

Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com.

Please visit our website:
https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
  
For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.