Director of Product Design - Montreal, Canada

Location: Remote (Montreal, Canada)

Type:  Independent Contractor

Hours: Ability to work ET business hours as needed

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

Role Overview

We’re looking for a Director of Product Design who can own product direction end-to-end, from problem definition and user experience to shipped design and iteration, while remaining deeply hands-on. 

You’ll lead product design strategy across client engagements and internal initiatives, while also designing and shipping work yourself. On any given day, that might include shaping a product roadmap with leadership, mapping user flows in Figma, refining UI patterns, copyediting website content to suit a layout, or polishing a live web experience before launch. You bring a deep love for typography, color, and visual hierarchy and understand that these choices shape clarity, usability, brand trust, and product adoption. 

This role goes beyond traditional product design; you'll shape systems, product experiences, and foundational visual frameworks from the ground up. It suits a versatile, craft-obsessed product designer-at-their-core, who can move fluidly between strategy and execution, who communicates clearly with technical partners and key stakeholders. 

We hire for talent, not tenure. What matters is your craft, your portfolio, and your ability to elevate the work.  We move fast, often working in tight iteration cycles. Our timelines are quick and our standards are high. You'll work efficiently with detail and care, balancing speed with quality across every deliverable. 

• Define and evolve product design vision across client and internal products, ensuring alignment with user needs, business goals, and technical realities.
• Partner with leadership, engineering, and strategy to shape product roadmaps, prioritize opportunities, and guide tradeoffs.
• Translate ambiguous problems into clear product concepts, flows, and experiences that can ship and evolve.

• Apply strong typographic systems, color theory, and visual hierarchy to create interfaces that are not only beautiful, but readable, accessible, and scalable.
• Make deliberate decisions around type and color to support product comprehension, usability, and emotional resonance across digital experiences.
• Evolve and govern visual systems that balance brand expression with product consistency and long-term maintainability.

• Design, build, and iterate product and marketing experiences, translating product requirements and design systems into high-quality, responsive implementations.
• Partner with engineering when custom development is needed, while independently shipping updates, experiments, and MVPs in Webflow.
• Own the quality of shipped web experiences — from interaction details and performance to accessibility and responsiveness.
• Use Figma and Webflow as a rapid prototyping and production tool to test product narratives, onboarding flows, and go-to-market experiences.

• Work closely with engineers to ensure designs are feasible, well-implemented, and maintain product quality through build and release.
• Guide and support other designers and contractors as needed, setting direction while staying actively involved in execution.
• Use critique, iteration, and data to continuously improve product experiences.
  

• Design AI-enabled product experiences that are transparent, usable, and grounded in real user workflows.
• Leverage generative AI tools to accelerate design exploration, content creation, and personalization — while maintaining quality and brand integrity.
• Evaluate how AI changes user behavior and product expectations, and adjust design approaches accordingly.

• Significant time spent designing digital products for web and/or mobile.
• Experience owning product design across multiple phases: discovery, definition, delivery, and iteration.
• Strong background in UX, interaction design, and visual systems — not just surface-level aesthetics.
• Experience collaborating closely with engineering and product stakeholders.
• Hands-on experience building or significantly contributing to production websites in Webflow, with an understanding of CMS architecture, components, and scalable page systems.
• Experience shipping and iterating quickly on live web products without compromising quality.
  

• Deep fluency in Figma and modern design workflows.
• Ability to design complex flows, information architecture, and scalable systems.
• Working knowledge of front-end technologies (HTML/CSS, basic JS concepts) to design with implementation in mind.
• Ability to design systems that translate cleanly from Figma to Webflow, maintaining consistency across components, layouts, and content structures.
• Exceptional eye for typography, color, spacing, and composition, paired with the ability to explain why those decisions support product goals.
• Experience designing accessible color systems and typographic scales that work across devices, contexts, and use cases.

Additional Experience

• Portfolio demonstrating a range of challenging projects across all stages of the design process: research, prototyping, and visual aesthetics.
• Expertise in interactive design, information architecture, motion, or visual design.
• Commitment to championing user-centered design principles and methodologies.
• Collaborative and passionate about design, with strong and positive team-building skills.
• Openness to a wide range of client work, with a focus on mission-driven efforts for the greater good.

This role offers competitive pay with performance-based bonuses. Final compensation will vary based on experience, performance, and location.

At Human Agency, we're building something different — a team of thinkers, builders, and change-makers who believe in the power of purpose-driven work. You'll have the autonomy to lead, the resources to succeed, and the chance to grow alongside a company creating meaningful impact for people and organizations across sectors.

Human Agency is proud to be an Equal Opportunity Employer. We value diverse backgrounds, perspectives, and experiences and strive to build an inclusive culture where everyone feels welcomed and empowered.