Director, Falcon Complete (Remote)

About the Role:

CrowdStrike is looking for highly motivated, self-driven, and experienced leaders dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.

Our CrowdStrike Managed Services team offers opportunities to expand your skill set through a wide variety of engagements including front page incident response investigations, leading a highly capable team of Managers / Analysts detecting and responding to incidents as they occur in real-time for our customers.

Am I a Director of Endpoint Protection Candidate?

• Do you find yourself interested in overseeing a team that’s putting their hands-on technical skills to the test in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you’re not fully utilizing?

• Are you capable of leading teams and interacting well with customers?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:

• Oversee a team of Managers and the Security Operations Analysts.

• Partner with business stakeholders to assist in defining the strategic cybersecurity objectives and goals.

• Assist with setting and advancing the strategic vision for the Falcon Complete team.

• Ensure the team continue to lead the Security Operations functions that consist of:

  • Monitoring, Analysis, and Remediation activities

  • Customer Onboarding (Program Management)

  • Development Operations

• Direct functional management of the Managers and ensure their teams are adequately equipped. 

• Manage budget for corresponding operation costs (labor, training, software, etc).

• Provide escalation path for issues identified by the operations team or customers.

• Participate in reporting requirements to Falcon Complete leadership.

• Partner with Sales on major deals for the Falcon Complete team.

• Maintain healthy ARR figures for your region.

What You'll Need:

Successful candidates will have experience in one or more of the following areas:

• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists.

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware.

• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

• Security Operations: experience leading security operations teams.

Additionally, all candidates must possess the following qualifications:

• 8-10 years’ experience leading information technology and/or security teams in engineering, design, and operations.

• Minimum of 5-7 years of practical experience building threat-based cybersecurity programs, and designing and implementing security controls and compliance programs.

• Demonstrated experience in leading a remote, geographically dispersed team with goal scope and responsibilities.

• Experience in a leadership role within a Security Operations Center.

• Strong organizational skills with ability to manage multiple projects.

• Proven ability to work under pressure and manage competing priorities.

• Excellent analytical and problem-solving skills.

• Excellent collaboration skills.

• Ability to manage multiple projects, priorities, and deadlines.

Education:

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

CrowdStrike Canada ULC is committed to equal pay for equal work in its compensation practices. The base salary range for this position in Canada is $190,000 - $280,000 CAD per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process are subject to background checks, including but not limited to criminal record, credit, and/or reference checks.