DevOps Engineer (Power BI / Dashboards)

The Cyber, Security, Risk & Controls organization primarily functions to improve how we own, assess, handle, and report technology risks, while ensuring that we have strong technology risk expertise, employ the concept of risk management as a utility – operationalizing for efficiency, and move us to progressive risk management based on data and analytical processes.

As a DevOps Engineer, you will develop, implement, and improve automation tools to support continuous improvement initiatives across Global Wealth Asset Management Investment Operations functions.

Position Responsibilities:

To improve IT Risk workflows - design, develop, and maintain custom applications and automation workflows using Microsoft Power Apps and Power Automate and ensure seamless connectivity between Power Platform components and other Microsoft services.

Incorporate UI/UX standard processes to ensure that solutions are intuitive and user-friendly, keeping the customer at the center of design.

REST API integration and Windows PowerShell Scripting.

Collaborate with team members to capture business requirements and translate them into scalable automation solutions.

Work with IT Risk and other internal/external teams on process and production updates and issues relevant to completion of tasks at hand.

Conduct detailed testing of applications and workflows to ensure quality and reliability.

Manage the deployment and maintenance of Platform solutions, ensuring they meet organizational standards and compliance requirements.

Create interactive dashboards and reports using Power BI to provide actionable insights and facilitate data-driven decision-making.

Provide training and support to end-users to increase the adoption and effective use of Power Platform solutions.

Develop documentation and user guides to support solution implementation and usage.

Stay informed of the latest Power Platform features and updates, recommending improvements and optimizations.

Aid in the functional and technical capability development of the team.

Ensure procedures are updated and lead the annual procedure exercise.

Stay informed to relevant industry development and market-specific knowledge.

Participate in learning and development program to advance skills and knowledge in the Power Platform ecosystem to ensure continuity of service and capability development.

Required Qualifications:

Minimum 3+ years of relevant DevOps experience.

Investment domain expertise and deep understanding of PowerApps, Power Automate and Power BI to create efficient and scalable dashboards / solutions via data collection tailored to meet the diverse needs of partners across the Global WAM IT Risk group.

Proven experience in UI/UX design, with a focus on creating intuitive and user-friendly solutions.

Preferred Qualifications:

API Integration, AI Integration

Asset Power Platform Certification

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.