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turbopuffer

deployed engineer

Reposted 21 Days Ago
Remote
Hiring Remotely in Canada
Entry level
Remote
Hiring Remotely in Canada
Entry level
The Deployed Engineer will build demos and POCs, support customer questions, manage technical relationships, update documentation, and collaborate with engineering to drive customer success.
The summary above was generated by AI

turbopuffer is looking for someone to be a technical champion for our customers - demos, POCs, firefighting, whatever it takes to make them successful.

what you'll do:

  • build concrete demos and POCs instead of slides

  • jump on calls to answer the hard questions and unblock deals

  • own the technical relationship end-to-end. drive evaluations, guide implementations

  • treat customer problems as your own and don't rest until they're solved

  • live in customer slack channels, helping to solve problems and architect solutions

  • say no when we're not the right fit and always have a growth mindset

  • work closely with engineering to drive product roadmap for customers

  • update documentation whenever you see an issue or something isn’t clear

must have:

  • commercial - you sell painkillers, not vitamins

  • data background - you love looking at explain plans and optimizing schemas

  • linux - you're comfortable in terminals and reading logs

  • python or javascript/typescript - for building solutions and demos

  • typist - you can write well and can explain complex ideas simply

  • human - you build trust and know when you're in over your head

nice to have:

  • vector search or full-text search background

  • k8s and cloud platform experience

  • performance benchmarking experience

tpuf is hardcore & whimsical. we value:

  • overstep > understep

  • show > tell

  • complexity is earned

  • showing up as part of our customer’s team

  • making stuff easy to react to

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