This role involves resolving incidents, installing hardware, troubleshooting connections, and managing inventory in a data center environment, requiring hands-on technical skills and experience in telecom or IT infrastructure.
Join our Team
About this opportunity:
We are looking for a Data Center SME to join our Infrastructure Operations team in Lagos. In this role, you will work on-site in the data center environment to resolve incidents, install and commission hardware, perform structured cabling tasks, and ensure smooth daily operations.
This opportunity is ideal for a hands-on engineer with strong technical skills, a detail-oriented mindset, and the ability to work independently in fast-paced operational environments. You will collaborate with a small, experienced team across Nigeria and the Middle East and support additional infrastructure projects within the region.
What you will do:
• Resolve incidents and service requests directly on-site in the data center• Troubleshoot hardware, link, and connectivity issues• Install and commission compute and network racks• Perform fiber and copper cable laying, termination, labeling, and dressing• Conduct site audits and prepare accurate operational reports• Perform data center power testing and ensure safe handling procedures• Execute technical surveys and support floor dimensioning• Manage on-site spare parts, asset tracking, and inventory reporting• Update work logs in ticketing tools and meet agreed SLAs• Escalate abnormal or critical situations to the central project team• Collaborate with customers, vendors, and internal teams to resolve issues• Provide remote support to other engineers when needed• Support additional data center-related projects within the region
What you bring:
• Proven hands-on experience with fiber and copper cable laying, termination, labeling, and dressing• Strong troubleshooting skills for hardware, links, and connectivity issues• Practical knowledge of data center power testing and safe power handling• Experience with spare-parts and inventory management, including accurate reporting• Ability to accurately follow Method of Procedure (MOP) instructions• Minimum 3 years of experience in Data Center operations• Minimum 5 years of experience in telecom or IT infrastructure• Good understanding of IP networking fundamentals
• Clear and professional communication skills• Strong attention to detail and precise reporting abilities• Ability to work confidently and independently with minimal supervision• Customer-oriented mindset and professional behavior• Team spirit and reliability.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Nigeria (NG) || Lagos
Req ID: 777264
About this opportunity:
We are looking for a Data Center SME to join our Infrastructure Operations team in Lagos. In this role, you will work on-site in the data center environment to resolve incidents, install and commission hardware, perform structured cabling tasks, and ensure smooth daily operations.
This opportunity is ideal for a hands-on engineer with strong technical skills, a detail-oriented mindset, and the ability to work independently in fast-paced operational environments. You will collaborate with a small, experienced team across Nigeria and the Middle East and support additional infrastructure projects within the region.
What you will do:
• Resolve incidents and service requests directly on-site in the data center• Troubleshoot hardware, link, and connectivity issues• Install and commission compute and network racks• Perform fiber and copper cable laying, termination, labeling, and dressing• Conduct site audits and prepare accurate operational reports• Perform data center power testing and ensure safe handling procedures• Execute technical surveys and support floor dimensioning• Manage on-site spare parts, asset tracking, and inventory reporting• Update work logs in ticketing tools and meet agreed SLAs• Escalate abnormal or critical situations to the central project team• Collaborate with customers, vendors, and internal teams to resolve issues• Provide remote support to other engineers when needed• Support additional data center-related projects within the region
What you bring:
• Proven hands-on experience with fiber and copper cable laying, termination, labeling, and dressing• Strong troubleshooting skills for hardware, links, and connectivity issues• Practical knowledge of data center power testing and safe power handling• Experience with spare-parts and inventory management, including accurate reporting• Ability to accurately follow Method of Procedure (MOP) instructions• Minimum 3 years of experience in Data Center operations• Minimum 5 years of experience in telecom or IT infrastructure• Good understanding of IP networking fundamentals
• Clear and professional communication skills• Strong attention to detail and precise reporting abilities• Ability to work confidently and independently with minimal supervision• Customer-oriented mindset and professional behavior• Team spirit and reliability.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Nigeria (NG) || Lagos
Req ID: 777264
Top Skills
Copper Cable
Data Center Operations
Fiber Cable
Ip Networking
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
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- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
