Alpaca Logo

Alpaca

Crypto Operations Associate

Posted 20 Days Ago
In-Office or Remote
8 Locations
Mid level
In-Office or Remote
8 Locations
Mid level
Monitor daily customer activity and operational tasks, including trading and cash management, support compliance programs, and communicate with partners.
The summary above was generated by AI

Who We Are:

Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges.

Alpaca’s globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it.

Our Team Members:

We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”


Your Role:

The  Alpaca Crypto team  is a 100% distributed and remote team.  This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

  • Primary responsibility for the daily monitoring and surveillance of all customer activity
  • Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions; 
    • Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
    • Assist with customer onboarding, including KYC and account approval
    • Review of general ledger accounts, identify and reconcile account discrepancies
  • Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity  
  • Proactively drive impactful changes across workflows, policies and tools 
  • Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
  • Ad hoc duties and projects as assigned 
  • Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays) 

Who You Are (Must-Haves):

  • Excited about what Alpaca is building!!
  • 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
  • Bachelor's degree or equivalent experience
  • Familiarity with cryptocurrency, or strong desire to learn
  • Work effectively and supportively within a team environment as well as work independently
  • Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
  • Must possess the ability to adapt to a rapidly changing business and regulatory environment
  • Enjoys challenges and taking ownership of new responsibilities
  • Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

 Who You Might Be (Nice-to-Haves):  

  • Startup mindset for a fast paced, high growth environment
  • Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications
How We Take Care of You:
  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Top Skills

Cryptocurrency

Similar Jobs

10 Hours Ago
Remote or Hybrid
8 Locations
Expert/Leader
Expert/Leader
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Lead the design vision for Square's public web experience, enhancing storytelling and product pathways to drive customer acquisition.
Top Skills: Interaction DesignPerformance MarketingSeoWeb Design
10 Hours Ago
Remote or Hybrid
8 Locations
Senior level
Senior level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Design impactful product experiences for Square's ecosystem, enhance customer engagement, and collaborate closely with cross-functional teams to drive retention.
Top Skills: AndroidInteraction DesigniOS
10 Hours Ago
Easy Apply
Remote
Canada
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Director of Software Engineering will set the vision for traffic management, lead engineering projects, and mentor teams at Affirm.
Top Skills: CachingCapacity PlanningLoad SheddingLoad TestingTraffic Management

What you need to know about the Montreal Tech Scene

With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.

Key Facts About Montreal Tech

  • Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
  • Major Tech Employers: SAP, Google, Microsoft, Cisco
  • Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
  • Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
  • Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
  • Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account