Communications Coordinator

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Communications Coordinator to join our fast-growing team. In this pan-Canadian role, you will help strengthen cohesion and collaboration across the Casualty and Legal Claims team by, among other things, coordinating internal communications and managing the ongoing development of a national SharePoint. You will work in a dynamic, multi-stakeholder environment where your rigor, judgment, and proactive approach will have a direct impact on message alignment and communications effectiveness.

What you'll do here:

• Plan and organize pan-Canadian meetings and events (virtual and in person): logistics, invitations, facilitation/run-of-show, and communications before/during/after.         

• Create presentations, run surveys, and compile results for leadership (tracking dashboards, summaries, recommendations) for the Casualty and Legal Claims leadership team.

• Coordination of communication requests for the Casualty and Legal Claims team across Canada.

• Work closely with project leaders and the Claims communication team (multiple initiatives in parallel) to gather information, clarify key messages, propose angles, and ensure communications are aligned.

• Contribute to writing, editing, and distributing various internal content (employee memos, team SharePoint articles, newsletters, event invitations, etc.) in collaboration with the national communications team.

• Manage and evolve the national SharePoint (structure/hub), including governance, section organization, content quality, and user experience. Administer access/restrictions and ensure a clear classification approach (including the integration of multiple sites/sections).

• Develop and maintain a bilingual (FR/EN) SharePoint and content approach, consistent with internal terminology.

• Support the design and production of communication tools, including multimedia items (posters, newsletters, basic visual assets, recording and editing short internal videos, etc.).

• Translate certain urgent communications.

What you bring to the table:

• University degree in communications, marketing, public relations, administration, or a related field—or an equivalent combination of education and experience.

• Minimum of 3 years of experience in internal communications and/or corporate communications coordination, ideally in a complex environment.

• Proven project coordination experience (multiple initiatives in parallel), including timeline tracking, stakeholder management, and deliverable coordination.

• Demonstrated writing and editing skills, with a strong focus on alignment and consistency.

• Strong SharePoint experience: site structuring, content management, permissions/access, and governance best practices (a significant asset).

• Excellent command of Microsoft 365.

• Ability to manage a high volume of requests and deliverables, prioritize effectively, and meet deadlines in a fast-paced, multi-stakeholder environment.

• Comfort interacting with employees at all levels, with the ability to influence and mobilize stakeholders without direct reporting relationships.

• Strong attention to detail, organizational skills, autonomy, and proactivity; ability to synthesize and simplify complex topics.

• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.

• No Canadian work experience required, but must have authorization to work in Canada.

#LI-hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.