Communication Advisor - Custom Experiences

A WORD ABOUT US

We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 420 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.  

YOUR TEAM

The Global Communications and Public Relations team has expertise in various communication and marketing fields: from messaging to visuals, from strategy to design, branding, and video production.

Through communication strategy, tactical implementation, and the development of tools and platforms, the team ensures the visibility of projects and the company within specific industries and markets. Our team contributes to defining and expressing who Moment Factory is and what we offer. The Global Communications and Public Relations team develops and implements communication, marketing, and public relations initiatives tailored to Moment Factory’s growth and positioning needs. Its goal is to enhance the company’s image and brand recognition.

YOUR MISSION

As a Communications Advisor, you will contribute to the development of the annual B2B communications plan in alignment with strategic priorities. You will organize specific communication initiatives based on the needs identified by the Director of Global Communications and Public Relations, the Communications Team Lead, and Business Development Managers.

You will play a key role in the development and management of communications for the Custom Experiences division, implementing tailored initiatives and evaluating their results. Your areas of focus will include strategic communication, project management, and B2B communication activities, including the development of communications and marketing tools in collaboration with your team members.

You will also help execute communication actions for positioning and brand awareness efforts related to Custom Experiences, as well as overarching communication strategies, both locally and worldwide. Additionally, you will ensure strong relationships with internal and external stakeholders by fostering smooth collaboration and identifying communication needs at different project stages.

ROLES AND RESPONSIBILITIES

• Work alongside the Global Communications and Public Relations team to contribute to annual communication strategies, including targeted actions for Custom Experiences and broader company initiatives.
• Plan and enhance the visibility of Custom Experiences projects; support the planning of targeted actions related to Custom Experiences projects (PR, conferences, award submissions, etc.).
• Collaborate with Custom Experiences business unit leaders to develop communication strategies and implement campaigns and initiatives for various projects.
• Work with graphic designers, external vendors, clients, documentation leads, and social media managers to create communication tools and content to position and promote Custom Experiences initiatives and business solutions.

YOUR JOURNEY INCLUDES

• Bachelor's degree in Communications (or equivalent).
• 5 to 7 years of experience as a Marketing Communications Manager (or equivalent).
• Experience in B2B communication.
• Experience in communication, marketing, and public relations project management.
• Knowledge of multimedia, entertainment, tourism, museums, and architecture markets (Canada and international) is an asset.
• Ability to work under pressure and meet tight deadlines in a fast-paced, evolving environment.
• Strong project management skills, capable of handling multiple initiatives simultaneously.
• Professional fluency in French and English, both spoken and written (you will communicate in English with internal and external collaborators).
• Strong professional ethics.
• Knowledge and / or  interest in the AI field.

YOUR QUALITIES

• Strategic and creative mindset, capable of proposing innovative communication approaches.
• Autonomous, dynamic, and proactive.
• Excellent interpersonal communication skills with a strong desire to build solid relationships within the company.
• Ability to establish trust-based relationships with directors, team leads, and colleagues across international offices.
• Strong prioritization skills and a sense of urgency.
• Positive and optimistic attitude.

SOME PERKS THAT COME WITH WORKING AT MF

• Hybrid work mode to optimize work-life balance.
• Group insurance benefits for you and your family.
• Wellness account allowing you to claim personal expenses up to $250 per year.
• $110 inspiration account.
• Free access to Dialogue telemedicine service, to quickly respond to your health concerns and those of your family.
• 5 paid sick days per year.
• Personalized training and skills development plan through the MF School.
• Daily meals at a 7$ cost, snacks, and coffee available at all times.
• MF Life Department, a catalyst for employee wellness initiatives (physical, mental health, social activities, etc.).

If you think this position is for you, we invite you to apply now. Unfortunately, we will not be able to follow up with each candidate, so we will only contact the selected individuals. Thank you for considering a career at Moment Factory. We are looking forward to meeting you! 

Your resume will be read by Billy, our internal recruiter.