Commissions Manager

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As a Commissions Manager at 1Password, you will be responsible for helping to build out and administer our Sales Compensation plan. You will be utilizing your analytical skills and business acumen in the timely and accurate calculation of sales commissions for the sales team and be a key contributor in our Finance department. You will have the opportunity to make an immediate impact as you join a growing team and work closely with cross-functional departments.

This is a remote opportunity within Canada.

What we're looking for:

• 6+ years experience managing the commissions process at a tech company.
• Experience with reporting, analytics, and calculation of sales incentive/commission payments.
• Expertise using Excel to analyze large data sets (i.e. basic formulas, pivot tables, VLOOKUPs) and experience with other BI tools such as Looker or Tableau.
• Experience using CaptivateIQ, Looker and Salesforce an asset.
• Knowledge of US GAAP not required but preferred.
• Previous experience supporting or strong knowledge of sales function in a SaaS company.
• Strong attention to detail and the ability to ensure the accuracy of data management.
• Proven ability to work cross-functionally and communicate effectively across the organization with key stakeholders at various levels.
• Strong problem-solving and process improvement skills.
• Ability to adapt and adjust to a high volume of changes.

What you can expect:

• Manage the annual compensation setting process, resetting quotas, plans, and modify the plan and configure systems as needed.
• Distribute and maintain commission plans database in CaptivateIQ.
• Partner with other functions such as Rev Ops and HR Ops to establish best practices, and improve processes to increase efficiency and accuracy of the sales commissions process.
• Research compensation issues, disputes and provide analysis to facilitate resolution.
• Manage the end-to-end compensation process including commissions calculation, payment, reporting, inquiries, communications, auditing compensation payments and submitting payout details to payroll.
• Provide support for all end-user technical or commission inquiries.
• Produce well-structured documentation that supports audit & SOX processes.
• Preparation of monthly, quarterly and annual commissions file, while ensuring accuracy of payments based on sales commission plans.
• Prepare monthly accounting journal entries as part of the month-end close accounting schedule and assist in audit requirements on a quarterly basis.
• Consistently review the commission process, while making applicable improvement recommendations to direct manager.
• Maintain data integrity in CaptivateIQ, incentive compensation management software.

Canada-based roles only: The annual base salary for this role is between $102,000 CAD and $138,000CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture 

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. 

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. 

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

Our approach to remote work 

We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. 

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: 

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy 

💖 Four company-wide wellness days 

 Growth and future 

📈 Company equity for all full-time employees

💸 Retirement matching program

🔑 Free 1Password account

Community 

🤝 Paid volunteer days 

🌎 Employee-led inclusion and belonging programs and ERGs

🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [email protected] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.