Claims Examiner

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

 About Starr:

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
Starr Insurance Companies is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Overview:

A Claims Examiner is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They ensure that claims are valid, authentic, and comply with the terms of the insurance policy. Claims Examiners work closely with adjusters, agents, customers, and other stakeholders in the claims process.

Key Responsibilities:

• Review and analyze insurance claims for accuracy, completeness, and eligibility.

• Investigate claims by gathering relevant information from policy documents, claim forms, medical records, and other supporting materials.

• Communicate with claimants, agents, adjusters, medical professionals, and other involved parties to clarify information and resolve discrepancies.

• Determine claim validity and make recommendations regarding claim acceptance, denial, or further investigation.

• Calculate benefit amounts and ensure claims adhere to company policies, legal guidelines, and industry regulations.

• Document decisions, maintain records, and prepare reports on claim outcomes.

• Assist in detecting fraudulent or suspicious claims and refer cases for further investigation as needed.

• Provide guidance to policyholders regarding claims procedures, status updates, and required documentation.

• Collaborate with other departments to handle complex or escalated cases.

• Stay up to date with changes in insurance laws, regulations, and industry practices.

Qualifications:

• Bachelor’s degree in a related field (business, finance, insurance, or similar) preferred.

• Prior experience in claims processing, insurance, or customer service is advantageous.

• Strong analytical and organizational skills.

• Excellent written and verbal communication abilities.

• Attention to detail and ability to work independently.

• Familiarity with insurance software and Microsoft Office.

• Knowledge of insurance policies, procedures, and relevant regulations.

• During our selection process, we do not use artificial intelligence (AI) systems or applications to assess or make decisions regarding candidates. All selection decisions are made by our human recruitment team.
• The salary range for this position is between $70,000.00 CAD - $100,000.00 CAD
• This is an addition to current full time staff.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.