Chief of Staff - Supporting CEO

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

The Chief of Staff to the CEO is a trusted partner, strategic force multiplier, and do-it-all Swiss army knife in managing and driving the business forward. Our team is scrappy, moving fast, and looking for someone who will thrive in our high-energy environment. Setbacks do not deter you, and you can overcome ambiguity swiftly.

This role focuses on partnering to set the strategic direction for the company, owning strategic projects, and being a key driver of operational excellence and alignment in the business, all while fostering seamless collaboration across the organization. You must have a strong understanding of our market and the ability to discuss and engage with strategy (at the company level). 

As a sounding board for the CEO and the leadership team, the Chief of Staff provides thoughtful guidance on new ideas, operational changes, and strategic plans. You will ensure that priorities are clearly communicated, challenges are anticipated, and initiatives are executed precisely and consistently. Put simply, you get things done!

Provide Leverage and Thought Partnership to the CEO

1. 1. Serve as a right-hand, “truth-teller”, and occasionally as a proxy for the CEO 
   2. Support and ensure that the desired outcomes are achieved for internal and external priority meetings
   3. Manage executive operations, ensuring the executive team is aligned and collaborating effectively  

Own Company Operating Cadence and Strategic Planning

1. Own the company’s operating cadence (“rhythm of business”), including company, leadership, exec, and board meetings, ensuring information is effectively communicated and stakeholders are aligned
2. Lead strategic and annual planning and ensure that strategic goals are translated into actionable and well-communicated initiatives 
3. Regularly lead communication initiatives across the business to foster transparency, engagement, and alignment across all teams

Serve as an Embedded Partner & Connective Tissue Across the Business

1. Be an integrator, enabler, and embedded partner across the business - you understand how each team works together and can act as a glue between teams or step in to help drive on workstreams
2. Identify critical bottlenecks in the business that require unblocking and proactively troubleshoot, strategize, and implement solutions with key business stakeholders through end-to-end project management
3. We seek someone who thrives on connecting business to execution and raising the bar for those around them

Own Key Strategic Initiatives

1. Spearhead complex, critical, longer-ranging cross-company initiatives, particularly those that have no clear owner 
2. Help fill temporary gaps by stepping into own initiatives or functions  

Communication and Prioritization 

1. Assist the CEO in constant prioritization of projects and deliverables, and have the ability to communicate projects and goals effectively to the greater team. 
2. You appreciate how important the details are in communication and can deliver accordingly
3. Excellent verbal and written communication skills, with the ability to influence and engage senior leaders and stakeholders
4. You must be able to handle the details of highly confidential and critical tasks with discretion and ease

• 6-12 years of experience in operations, investment banking, consulting, or investing roles - strong bonus if focused on the financial services/fintech market 
• Ideally, at least 2 years of experience working in a high-growth, B2B software company 
• Strength in at least 1-2 non-P&E functional areas where you can be a strong partner (e.g., finance, sales, customer success, business operations, etc.)
• Strong understanding of the market landscape and industry trends
• Ability to influence and drive change
• High level of discretion and confidentiality
• Exceptional analytical skills, ability to apply metrics-based management practices at scale
• Ability to lead multiple complex execution tracks simultaneously
• Ability to craft and execute strategies to simultaneously deliver scale and efficiency

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $225,000 - $260,000.

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, and Spring Health 
• Hybrid work environment: our employees local to NYC are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

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Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.