The Chargeback Intern will assist in chargeback operations, review accounts, analyze data, identify process improvements, and engage with customers.
About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About the role:
This is a great opportunity to gain meaningful, hands-on experience in our chargeback operations through the Winter 2026 term. As a part of the broader Operations team, you will learn how the business works and have a direct impact on the customer experience. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!
Challenges You'll Solve
- Review customer accounts in order to compile compelling evidence for bank disputes
- Identify and/or contribute to process improvements
- Opportunity to participate in special projects (like building tools to help us fight more chargebacks efficiently, working with other departments like the Data team and Engineering team on business related projects)..
- Reach out to customers about pending disputes in order to provide additional help.
- Analyze chargeback data to help eliminate chargeback risk factors.
About You
- You are a post-secondary student, studying business related major preferred
- Proficiency with Microsoft Excel
- 1-2 work terms of experience preferred
- You have a passion for people, processes, and systems
- You have a strong work ethic with a desire to contribute to a fast-growing startup
- You are a critical thinker and problem-solver
- You have the ability to learn quickly, paired with the desire to work hard
We've Got You Covered
- $300 One-time home office set up allowance
- $25/Week UberEats allowance on Fridays
- $300/Term Learning and Development allowance
- $120/ Term Fitness/Wellness allowance
- Top Talent: work with the best in the world, including Engineers and Leadership from Google, Facebook, Wish, YouTube, Uber and more
- Build Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great work
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
Top Skills
Excel
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Full Stack Engineer, you'll guide product feature implementation, collaborate on strategy, mentor teammates, and ensure high-quality code.
Top Skills:
AngularjsChaiCSSCypressGraphQLHTML5JavaJavaScriptJestMochaNode.jsReactRest ApisSQLVue
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Sr. Machine Learning Engineer will develop and optimize machine learning models, focusing on enhancing team collaboration tools and addressing complex problems.
Top Skills:
Deep LearningKerasMachine LearningPythonScikit-LearnSQLTensorFlow
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead the architecture and implementation of financial systems at Block, focusing on automation and AI integration across finance functions.
Top Skills:
AIAPIsFusion Accounting HubIntegration PlatformsMlOracle FusionPythonSlack Bots
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
