Channel Account Manager, Toronto

Role Overview:

We are seeking a Channel Manager to join our fast-growing team in Canada. This person needs to live in the Toronto area and will be critical in driving sales growth across key channel partners covering the National Canadian region. You will serve as the operational engine behind the success of high-impact strategic channel relationships, owning everything from partner planning, pipeline creation, enablement to executive reporting and field-level execution. This is a builder role, ideal for someone who thrives in fast-paced environments, enjoys working across organizational levels and is deeply motivated to drive real impact.

Key Responsibilities:

• Own the day-to-day operations for strategic national Canadian channel partnerships, ensuring flawless execution across workstreams
• Drive pipeline tracking and forecasting for the channel; work cross-functionally with Sales Ops, Channel Sales, and Marketing to ensure visibility and momentum.
• Create and run lead generation initiatives across multiple partners including targeted email campaigns, call sheets, events, account-based outreach, and executive engagement strategies.
• Build and execute seller enablement programs for both internal Halcyon teams and the partner’s sales organization to ensure alignment on GTM strategies and messaging.
• Support executive reporting, including data gathering and analysis for board-level and leadership meetings.
• Represent Halcyon across a range of events including prospect events, partner trainings, partner networking sessions, and executive-level engagements.
• Collaborate with Marketing, Sales, and Product teams to ensure alignment on partner priorities and co-selling motions.

Who You Are:

• A do’er with a strong sense of ownership — you take initiative and move fast without sacrificing quality.
• Exceptionally organized and structured with the ability to manage multiple tasks and priorities effectively.
• Able to shift seamlessly across levels in an organization.
• Highly professional, with strong communication skills and executive presence.
• Self-motivated and able to operate independently in a fast-paced, ambiguous environment.
• A learner who thrives on feedback and continuous improvement.
• Positive-minded — you see opportunities where others see blockers, and you bring energy to those around you.

Qualifications:

• 5+ years of experience in vendor channel partnerships or alliances roles (preferably in cybersecurity).
• Demonstrated experience supporting or managing high-value partner relationships.
• Strong analytical skills — comfortable with reporting tools, pipeline data, and turning insights into action.
• Experience enabling sales teams and designing go-to-market campaigns with or through partners.
• Excellent written and verbal communication skills.

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