dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Nous sommes à la recherche d'un Client Lead (gestionnaire client) en Category Management qui attend davantage de sa carrière. Nos Client Leads sont chargés de cultiver et de développer les relations avec nos partenaires détaillants canadiens. Ils doivent être les champions de la mise en œuvre des pratiques " Customer/Shopper First ", en traduisant la stratégie en recommandations et actions tangibles pour améliorer l'expérience d'achat, et qui, en retour, augmentent l'impact de dunnhumby. En rejoignant notre équipe commerciale, vous travaillerez avec des personnes passionnées et de renommée mondiale, en utilisant des techniques de pointe sur des projets qui auront un impact à court et à long terme.
Le titulaire de ce poste joue un rôle essentiel dans l'avancement des initiatives de gestion des catégories, en dirigeant l'application et l'activation des connaissances dans le cadre de la stratégie des catégories, de l'assortiment, des prix et des promotions. Pour exceller à ce poste, nous recherchons des personnes qui font preuve d'engagement, de collaboration, d'attention aux détails, d'habileté à raconter des histoires et d'enthousiasme pour l'établissement de relations.
Ce que nous attendons de vous
Une expérience avérée dans l'utilisation et l'application d'outils et de méthodologies de gestion des catégories dans des contextes de vente au détail et/ou de produits de grande consommation.
- Vous êtes capable d'établir d'excellentes relations avec les parties prenantes, d'instaurer la confiance et de devenir un véritable partenaire stratégique.
- Vous êtes passionné(e) par la connaissance du consommateur et par le fait de placer le client au centre des décisions.
- Solides compétences en matière d'analyse de données et capacité à transformer les données en idées et en actions.
- Familiarité avec le secteur de la vente au détail.
- Vous parlez, lisez et écrivez couramment en français et en anglais.
- Solides compétences en matière de communication et de narration.
- Compétences en matière de présentation et de gestion de l'audience.
- Niveau avancé en Excel et PowerPoint.
- Diplôme dans un domaine pertinent.
- 2 à 5 ans d'expérience pratique dans un rôle axé sur la connaissance, comprenant l'analyse de données, l'élaboration de recommandations et la présentation.
We’re looking for a Category Management Client Lead who expects more from their career. Our Client Leads are entrusted with cultivating and growing relationships with our Canadian retail partner. They need to champion the implementation of Customer/Shopper First practices; translating strategy into tangible recommendations and actions that improve the shopping experience, and in turn grow dunnhumby’s impact. Joining our commercial team, you’ll work with world class and passionate people using cutting-edge techniques on projects that will have both short and long-term impact.
This role is instrumental in advancing category management initiatives, leading insights application & enablement within category strategy, assortment, and price & promotions. To excel in this position, we seek individuals who demonstrate commitment, collaboration, attention to detail, skilled storytelling, and an enthusiasm for relationship building.
What We Expect From You
- Proven experience using and applying Category Management tools and methodologies to both retail and/or CPG contexts.
- Ability to build excellent relationships with stakeholders, establishing trust and becoming a true strategic partner.
- Passionate about shopper insights and putting the customer at the center of decisions.
- Strong data analysis skills, and an ability to turn data into insight, into action.
- Familiarity with the retail industry
- Speak/read/write in English (fluent)
- Strong communication and storytelling
- Effective presentation and audience management skills
- Advanced level in excel and PowerPoint
- Degree in a relevant subject
- 5 to 7 years of hands-on experience in an insights-based role, encompassing data analysis, recommendation development, and presentation.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
dunnhumby Montréal, Québec, CAN Office
7151 Rue Jean-Talon E, Montréal, Quebec, Canada, H1M 3N8
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