Business Development Representative - Enterprise

Empathy is on a mission to help families through life’s most challenging moments. Our award-winning product, powered by tech and driven by purpose, provides peace of mind by guiding families through all the tedious and time-consuming tasks associated with loss. With a combination of tech and human support, we enable families to focus on what truly matters and support them through the emotions that follow.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

We’re looking for a Business Development Representative to help us break into and expand within complex enterprise, high-value organizations. In this role, you’ll be on the front lines of our sales motion—identifying strategic accounts, engaging senior stakeholders, and creating qualified opportunities for our sales team. This is a great opportunity for someone who thrives in a fast-paced environment, loves thoughtful outreach, and wants to build a career in enterprise sales.

• Work closely with the sales team in your assigned territory to help create and execute pipeline growth plans
• Drive outbound prospecting through account and contact research
• Work closely with benefit consultants to drive awareness and create connections within local offices
• Process inbound lead qualification from email campaigns and website inquiries
• Drive attendance to marketing events, conferences and trade shows.
• Work within our CRM to track, analyze, and report on sales activities and KPIs while taking ownership in improving and creating various sales-related processes
• Communicate directly with various points of contact within our team to advance the sales effort
• Support the sales team at conferences and in-person meetings
• Close deals that fall within our minimum deal size

• At least 1-2 years of work experience in a sales development role, experience developing enterprise leads a HUGE plus
• Experience in a customer service and relationship-building role
• Experience in the fintech or SaaS space, a huge plus
• Experience in a role that has required curiosity, as well as great conversation and expert listener skills in order to be successful
• Experience hitting goals both through personal contributions and through collaboration with others
• Track record of resilience and success (can be from business, sports, arts, hobbies, or anything that requires dedication and perseverance)
• Proficiency in Microsoft Office, Google Apps, LinkedIn, Sales Engagement Platforms and CRMs (Salesforce)
• Intellectual curiosity (deeper, open-minded and creative thinking to solve problems)
• Well-organized and self-motivated behaviors and can thrive in environments with limited oversight or managerial intervention
• Ability to adapt in a hyper growth fast changing environment
• Please note, this is a hybrid role with 3 days per week in our NYC office.

Preferred

• Bachelor’s Degree preferred

The salary for this position ranges between $70,000-$80,000 base salary with variable compensation based on goal attainment, plus equity and full benefits package. The exact compensation is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare with options for $0 deductibles, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!