The Business Analyst will support healthcare delivery transformation via information technology initiatives, focusing on project implementation, process analysis, and documentation of business requirements while training end-users.
Project / Job Description
Project
Name: Digital Shared Services
Role: Business Analyst
Project
Description:
Digital Shared Services, a Shared Health service, supports healthcare delivery
transformation through information and communication technology initiatives.
The focus is on improving efficiency and effectiveness of information
management and communication technology processes across the provincial health
sector.
Key Responsibilities:
- Support
information system implementation projects
- Perform
business analysis and process mapping activities
- Document
customer/business requirements
- Identify
business capability gaps
- Analyze
healthcare service delivery processes
- Work with
clinical stakeholders
- Develop
project scope, project plans, and schedules
- Map and
analyze ITIL-based healthcare processes and performance metrics
- Deliver
end-user training and create training materials
- Work with
Altera Sunrise healthcare solutions
Requirements
Mandatory Requirements
- Valid PRINCE2
Foundation or PRINCE2 Practitioner certification
- Degree,
Diploma, or Certification in Business Analysis
Preferred / Scored Certifications
- Valid Prosci
Certification
- Valid ITIL
Foundation or ITIL Practitioner certification
Experience Requirements
- 10+ years of
experience in analyst roles supporting information system implementation
projects
- Strong
experience in process mapping and business process analysis
- Experience
documenting customer requirements and business processes
- Ability to
identify business capability gaps
- Minimum 2
project examples from acute care environments
- 6+ years of
healthcare project implementation experience
- Experience
analyzing healthcare service delivery processes
- Experience
working with clinical stakeholders
- 3+ years of
project management or project lead experience
- Experience
developing project scope documents, project plans, and schedules
- 2+ years of
healthcare process mapping and analysis within an ITIL environment
- Experience
working with performance metrics and service delivery analysis
- 5+ years
supporting information system training initiatives
- Experience
delivering end-user training
- Experience
developing training materials and user documentation
- 4+ years of
experience with the Altera Sunrise suite of solutions in a healthcare
environment
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