Benefits Analyst

We’re looking for a Benefits Analyst to join our Global Benefits team! The Benefits Analyst will work as part of a small but mighty team to ensure Dropbox offers competitive benefits to Dropboxers, which are optimized for Dropbox’s business goals, values and culture. If you’re passionate about benefits, self-motivated teammate with a curious nature, who loves partnering with colleagues to create delightful programs for employees, then this is the role for you!

• Responsibility for the ongoing management of benefit plans across the US and Canada including (but not limited to) leave of absence administration, disability plans, life insurance/risk insurance, medical, dental and vision insurance,  COBRA, compliance etc.
• Opportunity to support Int’l benefits 
• Manage/partner (with) our network of brokers and providers to ensure plans operate smoothly, project manage renewals and facilitate statutory or company driven updates/changes
• Effectively manage cross functional partnerships with payroll, HRITS, human resources etc. 
• Focus on employee experience to ensure benefits and leaves are easily understood and accessible 
• Evolve existing processes and build operational excellence for benefit admin 
• Develop collaborative relationships with key partners across the organization to understand their objectives and how the Benefits team can support these goals

• Proven creativity and resourcefulness in solving problems
• You thrive and prioritize in a constantly changing environment
• You have superb communication skills, including experience effectively communicating with people at all levels of an organization
• Analytical and structured thinking, working intelligently to understand the task at hand and relevant context in order to synthesize the main considerations and create astute proposals
• Exceptional teamwork and multi-tasking skills
• Understanding of compliance requirements and best practice
• Minimum of 5+ years of benefits analyst experience with tech/sass company 
• Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives
• Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention
• Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level and familiarity using AI to enhance productivity are strongly preferred.

• Experience with tools such as Excel, Workday, ChatGPT
• Experience working with a fast-paced Global Team