Support planning, building, execution, and iteration of live events, offers, and promotions. Ensure localized, QA-reviewed content; collaborate with Marketing, Community, and Player Retention; document events in Wikis; actively play products to understand player experience and support coworkers.
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in...
The Associate Live Operations Specialist is involved with the planning, execution, and iteration of live events, offers and promotions that engage and excite players. They are sharp, energetic and flexible enough to excel in this initial role, but also have the aptitude and desire to grow within the company. They are counted on to support in the building and execution of events and offers, with a high level of adaptability and attention to detail.
We prioritize applicants that can work on-site at our Montreal studio for this contract opportunity.
In this role, you can expect to:
- Support in the building and execution of offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team.
- Work with supporting departments to ensure content is localized and quality reviewed to deliver high-quality, timely, and mistake-free content to players.
- Collaborate effectively with colleagues in the same discipline across feature groups and cross-discipline as required.
- Support co-workers within their areas of expertise.
- Work with Marketing, Community, and Player Retention (Px) to communicate offers and events as needed.
- Document work and historical events thoroughly using Wikis.
- Actively play the product(s) to stay engaged with the game and understand the player experience.
Offer and Event Planning:
Content Localization and Quality Assurance:
Effective Collaboration:
Expertise Support:
Communication and Documentation:
Active Player Engagement:
To be successful in this role, your background includes:
- Post-Secondary education in related field.
- Proficiency in Google Workspace tools (Sheets, Docs, Slides).
- Previous experience working in Live Operations is considered a strong asset.
- Experience with Jira or other ticket-based systems is desirable.
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Kabam Montréal, Québec, CAN Office
Montréal, Canada
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