Associate Director, Program Management

Leads and directs highly complex, large-scale, global, cross-functional high value projects with diverse CSL Plasma project teams, in alignment with CSL Plasma strategic and operational priorities.

• Directs and motivates work stream leads and teams to achieve project objectives and desired project results
• Assures effective prioritization of interdependent project activities
• Creates temporary performance (matrix) environments with effective governance frameworks enabling peak performance and team results
• Arbitrates and resolves complex issues, conflict, and interface problems between diverse project teams, senior level functional partners and stakeholders

Works closely with Sponsors, Steering Committees, and senior process and functional leaders to overcome obstacles to project success.

Highly effective project management for process, technology, and experience related initiatives with a keen understanding of interdependencies.

• Strong oversight of vendor and procurement management
• Strong oversight of process and technology integrations
  • Business processes and interdependencies
  • Design, specification, testing and delivery of technology solutions
  • Data conversion and migration including interface identification
  • Documentation: technical and end-user documentation.

• Assures that documentation is kept current, clear and transparent and is communicated as appropriate.

Responsible for an integrated view of projects or initiatives within a program, including Time, Cost, Performance (Scope) milestones, Resources and Issue, Risk and Opportunity dependencies that could impact the delivery of a project.

• Assures effective measurement and reporting processes in part so that critical variances to the integrated plan can be quickly and successfully addressed.
• Adheres to the governance and project methodology in place and assures that the projects follow the stated project requirements and established standards.
• Assists project managers in collaborating with external partners where the integration of services, technologies and capabilities across projects is required.
• Assures that lessons are applied from previous projects and programs.

Implements effective business transformation processes, including training and user adoption of related process and technology solutions.

• Assures access to Subject Matter Experts and leading practice with the requisite capabilities to support program development and project definition and planning as required to successfully complete the project work.
• Assures that required project resources are identified and secured to complete the work of the project.

Assures effective team and internal/external stakeholder communication, keeping stakeholders informed of progress and issues to manage expectations on all requirements and deliverables.

• Collaboration with functional teams (I&T, TL&D, QSystems, etc) to plan and coordinate delivery of project milestones.
• Escalates key decisions, issues, risks and opportunities as required to achieve objectives.
• Helps to manage and build relationships with external partners, e.g., vendors, as appropriate.
• Coordination with procurement for project specific contract requirements.

Executes the project work of monitoring and controlling of Time, Cost and Performance (Scope) against actuals, and the identification, reporting and resolution of all significant variances where they exist.

• Assures that all financial aspects of the project are properly managed.
• Assures that the project is closed out properly following completion, including summary reports and lessons learned.
• Supports value realization efforts throughout the project and at closeout.
• Assures that projects have well developed target value and directs the identification of work to achieve intended value.
• Manages the development of project schedules with timelines and interdependencies for all tasks and the identification of key milestones.
• Assures appropriate identification and assessment of risks and opportunities related to the project.

Perform other job-related duties as assigned.

• College Degree, preferably in a related technical subject; or advanced degree in business or industry-related subject is required or equivalent related work experience
• Project management certification / training desirable
• 8+ years demonstrated experience leading complex programs or multifunctional teams delivering transformation change.
• Plasma collection industry, retail operations, or hospitality experience preferred.  
• Strong leadership, consultative, communication, and conflict management skills to influence project leaders and stakeholders, including non-specialists, at all levels in the organization and achieve team objectives while maintaining a positive team environment
• The ability to train, mentor, and develop people in project management methodologies and their application; the ability to manage and work in a matrix environment
• The ability to work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results
• The ability to clearly communicate complex issues to senior management so that critical issues are understood quickly and can be addressed immediately
• The ability to conduct market research to support generating, refining, and developing innovative concepts for the highly regulated plasma industry
• Strong strategic planning, quantitative, and decision analysis capabilities
• Strong project management and integration skills; ability to coordinate all aspects of a project
• Demonstrated experience in developing, managing, and controlling cross-functional project budgets
• Proficiency and use of enterprise computer applications including the Microsoft suite of products and project management software

Competencies include:

• Collaborates
• Communicates Effectively
• Manages Complexity
• Manages Conflict
• Decision Quality
• Financial Acumen
• Global Perspective
• Drives Results

Working Conditions:

• Overnight travel required up to 75% of the time
• Fast paced environment with frequent interruptions
• Ability to compute, analyze and interpret numerical data for reporting purposes
• Ability to make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit
• Ability to compose materials such as detailed reports, work-related manuals, publications to limited scope or impact, etc. and/or to make presentations outside the immediate work area
• Fast paced environment with frequent interruptions

CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people.

Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/.

Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

 To learn more visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.