ANALYST, INFORMATION MANAGEMENT

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW 

The Analyst, Information Management reports to the Director, Information Risk, Governance, and Compliance and supports the organization's information risk, management, and governance by designing, maintaining, and operationalizing processes and tools for records management, information handling, and security standards alignment. They are a core contributor to Information Management’s operational workflows, including security standard tooling for third‑party/solution assessments, and destruction/retention programs.

Information Governance & Risk Management

• Support the enterprise information management programme by designing and implementing processes and solutions to manage and protect both physical and digital records.

• Ensure compliance with internal policies, regulatory requirements, and industry standards (e.g., Library and Archives Canada Act, Access to Information Act, Privacy Act).

Records & Lifecycle Management

• Consolidate and maintain accurate data for physical inventory stored offsite.

• Own and update the master retention schedule, coordinating approvals with business stakeholders and tracking destruction eligibility through all phases.

• Manage the lifecycle of client and business documentation, including secure destruction of paper and electronic records.

Data Classification & Security

• Conduct data classification assessments for new or renewed solutions, documenting applicable security requirements and compliance controls.

• Collaborate with security teams to ensure alignment with organisational standards and third-party risk assessments.

Document Management Operations

• Oversee document retrieval and transfer requests from branches and Head Office, ensuring timely and secure handling.

• Maintain processes for monthly invoicing related to storage and shredding activities.

Knowledge Management & Collaboration

• Partner with stakeholders to improve SharePoint Online taxonomy, metadata, and governance practices to enhance content retrievability and reduce orphaned content.

• Promote best practices for digital collaboration and document management within the Office 365 ecosystem.

Compliance & Regulatory Alignment

• Ensure adherence to Library and Archives Canada standards, including Multi-Institution Disposition Authorisations (MIDAs).

• Manage ISBN/ISSN requests for organisational publications.

Continuous Improvement

• Identify opportunities to optimise systems, workflows, and tools to support evolving business needs and regulatory requirements.

• Stay informed on emerging technologies and trends in information governance and digital transformation.

• University degree in Information Science, Records Management, or a related discipline plus a minimum of 3 years of relevant work experience OR Certificate or diploma in archival studies, records management with equivalent professional experience.

• Experience in the financial sector is an asset.

• Strong knowledge of document management systems (paper and electronic).

• Advanced proficiency in SharePoint Online and Office 365 tools.

• Familiarity with Access to Information Act, Privacy Act, and Library and Archives Canada standards.

• Excellent organisational and planning skills with the ability to manage multiple priorities.

• Strong initiative, autonomy, and interest in emerging technologies.

• Exceptional communication and interpersonal skills for collaboration with internal and external stakeholders.

• Commitment to continuous improvement and innovation.

• Bilingual (English and French).

This position’s duties require access to confidential information. As a condition of employment, the position therefore requires a "secret" security clearance. The selected candidate will therefore have to submit to an investigation by the Canadian Security Intelligence Service. Satisfactory results are a condition of employment. 

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.