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Desjardins

Manager, International Services and Development

Posted 11 Days Ago
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Montréal, QC
Senior level
Montréal, QC
Senior level
The business account manager promotes services, maintains client relationships, drives sales, and ensures client satisfaction while balancing portfolio profitability and risk management.
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As Manager of International Services and Development, you’ll share your expertise regarding all things related to selling products and services abroad. More specifically, you’ll take on a business development role for Quebec-based businesses. You’ll be required to identify opportunities that may lead to client acquisition, as well as establish business relationships and negotiate agreements with potential clients. You’ll also support and collaborate with the caisse network. Lastly, you’ll represent Desjardins as part of promotional and business development activities to advertise the solutions we offer. More specifically, you will be required to:

  • Maintain lasting, personalized business relationships with a very large client base to promote services.

  • Take on an account manager role by liaising with the business and clients to ensure all products and services are current, adequate and satisfactory.

  • Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships.

  • Identify and analyze member/client needs; develop personalized solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms.

  • Monitor the industry for business opportunities that would add a competitive edge to existing products and services.

  • Play an active role in public relations activities and maintain a presence in the business community.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field

  • A minimum of eight years of relevant experience in business development

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Experience with the Business sector

  • Knowledge of French is required

  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

  • Available for frequent travel throughout Quebec, up to 60% of the time based on the needs of members and clients

Communicates effectively, Drive results, Interpersonal Savvy

#LI-Remote

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-05-5

Desjardins Montréal, Québec, CAN Office

1 Complexe Desjardins, , Montréal, QC , Canada, H2X

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